TreeStuff.com

[deevo]

After a few delays, and much climbing, I finished the cabling on these two red oaks today. Love those rigguy wire stops. Thanks treestuff.

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Nice job, we switched to them this year also, easy, strong and nice and neat !

 

[deevo]

Got this after dinner last night and a few stein throw bags and stein work shirt..... Yep tree stuffs awesome !!! Wanna try out the APTA today but -33 with the wind chill!!!! Brrrrr


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[Mark13y]

Good looking stickers, and your going to love the apta

 

[deevo]

Made another order weds and was at my door yesterday afternoon! Needed the gear for a big job we are starting Monday! That's why Treestuffs awesome!

 

[DPF]

Very cool there's someone who will do whatever it takes to make it right as we all know screw ups happen.

Less cool when something is listed as in stock and doesn't ship, vendor is contacted and they let you know it's backordered in a way that implies you should have known that (despite a confirmation email stating all items ordered as in stock) and when you point out the website still has the item listed as in stock no one changes it. Past experiences have been great, this last one not so much.

 

[Lumberjack]

What item was it, DPF?

 

[DPF]

http://www.treestuff.com/store/catalog.asp?category_id=260&item=1021

 

[Stihlmadd]

thats a shame DPF, I have just finished resolving a problem with Treestuff and they came to the party packing drinks and chips.
Overall I will say it again when it comes to good service and resolution from a overseas business they are stihl my number one goto store every time.
(now if Luke could arrange a currency adjustment, the aussie dollar bites against the green back right now sheesh.)
Ben

 

[monkeylove]

It's only fair Stihl, you have Kangaroos and we don't. Somehow it's your fault and were just penalizing you for it. Nothing personal though, lol.

 

[treegongfu]

We need treestuff Australia and tree stuff Canada, canadian dollar has lost % 20.

 

[treegongfu]

Tree stuff sells 600' of vortex for $549.00 US. Canadian supplier wants aprox. $ US 800.00. How does that make sense?

 

[bonner1040]

We are what you call the bomb

 

[Boomslang]

You think Luke would accept Crappy Tire dollars at par? Or I could pay in quantities of poutine and maple syrup.

 

[monkeylove]

I got nothing for you treegon, you're right above us. It never made any sense to me that stuff costs more even when are currency is equal.

 

[treegongfu]

Lol boomslang.

YeS ML. That is a big difference.

Six hundred feet shld be enough to set up a free trade zip line across the niagara gorge.

 

[bonner1040]

maple syrup?

 

[bonner1040]

nick@treestuff.com

 

[TCtreeswinger]

Ordered a wrench and the oceans tether was back ordered. They sent the abr double eye and I wrote it off as good enough. And not only did they include and extra hanky but sent the accessory cord they forgot in my last order. Then a week later a little box shows up on my doorstep... My oceans tether a caritool and another hanky plus 16" of some random rope (?) Are inside! They have made a few mistakes on my orders but went far above and beyond to rectify it. No zip line needed..

 

[JeffGu]

Damn. I wish they'd screw up some of my orders. I'd come out ahead!

Customer service is everything. Everybody makes mistakes, especially if they're doing high volume. With TreeStuff's customer service, they'll be doing high volume forever. I don't think I've ever seen a more loyal bunch of customers as the people on here.

 

[bonner1040]

I am glad we dont mess up your orders Jeff, but I understand your feeling!