Arborwear

The Duluth products are great. I have a pair of "tech" pants that were a limited run special. Comfortable and cool, I wear them regularly in the summer heat and have no signs of wear. Stains, yes, but no wear. I also have a pair of the lightweight fire hose pants which are very comfortable with no wear showing except from a handsaw.

They also stand behind their product. I bought a box kite from them, about the 2nd time I flew it the string broke. it landed behind enemy lines. By the time my kids and I got there it was gone. I sent Duluth an e-mail explaining the I like the kite but they should consider a better line. I never asked for a replacement, just informed them of my experience. 3 days later there was a new kite at my door.
 
pics of pants no maybe Eric could post a pic of them. I do have a firehose shirtjak that is 6 years old, I could post a pic of that. No rips no tears, and in the fall I wear it everyday to work. I can tell you, the matrial is the same exact one used to make fire hose jackets.
 
Just thought I would chime in a bit to see if I can answer any questions or clear any false notions up.

First and foremost-if anyone feels they didn't get their money's worth on a pair of pants they bought from us send them back and we'll do our best to make it right with you. Truth is, most of our pants are made of cotton (except for the tech pants) and cotton breaks down over time, especially when you wash it. That double panel seam is the first place we see blowouts on well worn pants. We have tried reinforcing it but that either adds cost or presents comfort issues. That area acts as a hinge and wherever you have a double layer and a single layer you will have excessive wear.

The pants in the photo in Treeco's post are worn hard and what we would call normal wear and tear. You can tell by the pilling and fraying several inches above the panel. The pants that PUClimber describes seems like they had seams blowing out and that may indeed be a case for faulty sewing. It happens.

Like all of you we are constantly trying to improve what we do and how we do it. The tech pants for example were an answer to a material that lasted longer than cotton. They typically outlast our cotton pants at least 3 to 1, sometimes more. We are however, working on some new products that may take it up a notch or two even more.

Bottom line is we will always work hard to keep folks in comfortable, durable clothing that holds up to tree work. We'll make mistakes every now and then but we'll own up to them when we do and we'll do our best to make it right with you.

Please keep the feedback and constructive criticism coming. It's been a while since I made a living doing tree work so we are counting on all of you to help us raise the bar and help us keep our focus.

Climb Safe and please give us a shout anytime.

Thanks for listening.
 
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The pants in the photo in Treeco's post are worn hard and what we would call normal wear and tear. You can tell by the pilling and fraying several inches above the panel.

Thanks for listening.

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Well I have had good wear out of them.....but it only shows in those two spots, just above the double knee panel.
 
I suggest a better fitting pant or at least a more consistent fitting pant. I've got a lot of arborwear pants, probably over 8-9 pair and none of them fit the same as the other.

I wear a 32x32. My first pair I ever bought was at tcia in baltamore some 4 years ago. They fit very well. I then bought another pair the next day, took em home and they were a little snug. Over the years I placed mail orders for the same size pants and some would fit, some wouldn't. I'd return the pants for another pair and they wouldn't fit either. Finally, I changed the pants all together for pants I can try on first before buying and I haven't looked back since.

Consistency is key for mail order. It isn't as easy as jumping in the car and running down to the store to return the item. My dickies that I used to wear were always a tight 32 waist so I knew to buy 34 waist when shopping for dickies. I tried this with arborwear and they were a true 34 waist and didn't fit me at all.

I'd like to see arborwear make the jump into a 4 way stretch type material, similar to stretch air pants. Also, a more wind resistant material would go a long way for me out here in jersey. I've got a coat that is made of 4 way stretch material, fleece lined and wind resistant and warm as all get and and it also weighs the same as your single thick sweat shirt. The material is what makes it so effective.

Okay, I'm going to move on to the hooded swear shirts now. They are pretty awesome except for a few things. The snaps are not beard friendly. Everytime and wear the hood up the snaps pluck my beard hairs out. I finally got tired of the plucking and removed the snaps and replaced them with a hoop of fabric and large button. It works great.

I've also modified the bottom of the sweat shirt. As nice as it is to have the sweat shirt shorter so that I can see my saddle, it still leaves my mid drift exposed to the elements. I fixed this issue by sewing additional matterial underneithe the sweat shirt that drops down an aditional 12 inches. I find that sewing the additional material right above the lower cuff of the sweat shirt works great. It slides underneith my saddle, protects my mid drift and even keeps the sweat shirt from rising up when in awkward positions. I also have Velcro installed under the shirt so that I can rehang the additional material when it's not in use.
 
Hey Marc,

You may be able to fix the consistency of fit for the pants by keeping a consistent drink schedule. Your constant switch from Beer to Bourbon is probably doing weird things to your waist line
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Haha thanks a lot rich. Truth be told, I have never in my life drank an entire beer. I never liked the stuff. It's always been whiskey and bourbon and other hard stuff of the likes. Beer just taste like watered down bourbon if ya ask me
 
Weber

great seeing you here! Stick around, seems theres a new AW thread every few weeks. can't wait to see some of the new materials and products you guys are coming out with! keep up the good work
 
I would like a pair made with wool! I want the articulated knee, the double knee, and the gusseted crotch. with warm wool. Id pay hefty for something like that.

They do have the monopoly on the product because no one comes close to what arborwear makes. I dont see any competition. Your right though I would hate to see someone copycat arborwear. I imagine I would remain a loyal customer arborwear customer unless the dendrowears were better.
 
Ill tell you one thing, you WONT find better people or customer service the AW!

Bill, Kerrie, Sid, Rob, Candi, Avery, Britteny, and whomever I am missing, YOU GUYS ROCK!

Meet any of these guys/gals once and you'll kow what I mean.
 
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They do have the monopoly on the product because no one comes close to what arborwear makes. I dont see any competition. Your right though I would hate to see someone copycat arborwear. I imagine I would remain a loyal customer arborwear customer unless the dendrowears were better.

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Dang-it Kevin...next time we see each other we're going to have an economics discussion with some beer and other things. Now I have to make myself look like a d-bag...but I think it's important. Without derailing this thread, I will leave my comments as such: A monopoly has to fit very specific criteria (high barriers to entry: legal, natural, or other). It is hyperbole to say that a company that has separated itself from it's competitors by marketing to a niche set of consumers is a monopoly. Monsanto has monopolies on specific glyphosate resistant varieties of plants. The Louisville Water Company has a regulated monopoly on potable water supply to the City of Louisville. Arborwear is not a monopoly.

I do like the wool pants idea.

I'll probably see you in Michigan, if I can swing it.
 
Marc, Great feedback! That's what I'm talking about. I apologize for the sizing issues. We struggled with that over the years as we had to move our production from one cut and sew vendor to another. Consistency was hard to come by. Nowadays we like to think we are more consistent than in years past but there will always be a little movement within our tolerances. For a true 32x32 we shoot for 32.5 as a measurement and allow for half an inch either way so a 33 and a 32 are both in spec. I know that can be a big enough difference but its hard to hold anyone sewing to a tighter spec. Let us know where you need to be and we'll hand measure a few and find ones that fit you.

As for stretch tech pants...Let's just say we are working on a few new things that should be very interesting. We looked at working with wool but it jacks the cost up a bit higher into that discomfort zone. But we have not given up yet.

Snaps on the sweats-We almost went for buttons for the exact reason you said but too many folks complained about struggling to button with gloves on...

We did however just finish our full zip sweatshirts. These are ready to go and beard snag free. Rich-these should be your answer to the fact that our pullovers were too hot and you couldn't cool off fast enough. Or you can go hoodless with our new double thick crew neck sweat but your melon may freeze...

Sweatshirt length-seems like you should join our R&D team, both with your sewing skills and your ideas! You make a great point about the sweatshirt riding up a bit high, perhaps we should work on a sweat with a longer design.

These are all great points and we appreciate them so much.

Boston Bull! As for the kudos on the customer service here, I couldn't agree more. Thanks for the kind words. Some of this team has been together over 8 years. We are like a family and look to treat everyone just like one of our own.
 
my biggest peeve with AW, is the tight fitting pant cuffs. don't fit over Wescos well, or my Asolos.

the cellphone pocket on the right leg could be a touch larger as well.

I would love to see a more breathable, tough, tech pant! wool base layers are great too.

AW & Smartwool are my two favorite co.'s.
 
Bill,

I can't wait to see those stretch tech pants !!! If you need any product testers I might know a few interested parties.....some of em might even wear 34 X 32....hint hint...nudge nudge...might even be a bottle of fine Bourbon in it for you and the crew : )

Recently I have found an Arborwear product that I love almost as much as the Tech pants.....TECH TEES !!!!! If you haven't tried these suckers out I highly recommend them !! Nothing better for comfort while climbing...super durable...super comfortable !!!!

As for the sweat shirts, unless you make them with an air conditioning unit built in I strongly doubt I will ever get to wear one without losing 20 lbs....those suckers are just too efficient at retaining heat !!!!
 
<font color="red"> I haven't seen wear above the knee like that on any AW pants and rarely on other work pants.</font> I'm guessing that there is something that you do that puts extraordinary wear on that part of the pants. Maybe not...but the wear is very unique.

Take a survey the next time you're out and about.

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The pants in the photo in Treeco's post are worn hard and<font color="red"> what we would call normal wear and tear. </font> . You can tell by the pilling and fraying several inches above the panel. .

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Survey completed!

Thanks Weber.
 
Weber. The reason I used a thinner material for my sweat shirt attachment was so that it wouldn't affect the harness size, or at least it would only affect it just a little bit.

If people are already pushing the limits to their saddles sizes, winter clothes AND a double thick hooded sweat shirt won't help.

Also, if your looking for someone to help test out your stretch pants I'd be game. I already own a slew of your competitors pants so I'd love to give yours a run when they are ready.

As for my sewing, I have to give a shout out to my Ma dukes on that one, I just gave the specs and she made the rest happen with our circa 1940s sewing machine.

I also agree with bull on how tight the cuff is. I made cuts to mine to fit my old logger boots. A built in gator could be useful as well, preferably one that could zipper on and off and a zipper "door" on the side of the thighs for warmer tempertures. Just throw some mesh in there to keep saw dust out.

Just some ideas
 

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