[ QUOTE ]
Thats actually why i dont write estimates on site anymore. Its easier to negotiate price from a computer screen then face to face.
[/ QUOTE ]
My dad (a carpenter) once told me, "Never let the customer set/negotiate your price"...this was a lesson learned the hard way a few times. Now, I would give an estimate for the work and if the customer wasn't happy with it, they can shop around for other estimates. You either learn to present your estimates better, price jobs according to your market, or you have a poor closing rate. If someone looked shocked at the price I quoted, I would actually urge them to get other estimates. I would then make note that they (the customer) will not have to worry about us destroying property, not returning/answering phone calls, leaving without checking to make sure they were 100% satisfied with the work completed, or showing up like we were rejected from an AA meeting. I've had people thank me just for returning phone calls. When you are presenting an estimate, you are selling yourself as much as you are selling the tree work.
If a customer offered to sell me the photos they took I would chuckle, politely decline, then talk about how cheap they were on the internet.(sarcasm)