"New" throwbags

Re: \"New\" throwbags

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click on the fresco logo on the right hand side of the screen...

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I've been trying to look up some things on their site for two days now and I keep getting Internal Server Error. It's the only sight this happens on. Anybody know anything about that?

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We are currently experiencing technical issues with the web site which are hopefully being fixed as we speak. We appreciate your patience while the problems are taken care of and if at any time you have questions feel free to contact me directly at 216.276.1581. If I don't have the answer for you I will be sure to put you in contact with someone who does.

ps Thanks Tom for the heads up....
 
Re: \"New\" throwbags

I sense a disappointing lack of faith in a particularly hard working American company diligently attempting to serve arborists with quality products. Regardless of perceptions I have complete confidence that Weaver will work through this relatively simple matter in short order. In the mean time SherrillTree will stand behind our warranty of repairing or replacing this and other products deemed not up to the high standards that customers have come to expect of us. For those of you so tirelessly stepping in to SherrillTree and Weavers defense, thanks again.

To all who have or might experience problems with products that SherrillTree distributes I lend my humble apology and promise to supplant your every problem with a solution and with minimal strain to your lips, ears and wallet.

As always, best to all.

Tobe

Murphy's Law 164
"If anything simply cannot go wrong, it will anyway."
 
Re: \"New\" throwbags

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When I read this:


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As if everybody didn't know that.

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I thought you were talking about your avatar.

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Well that too.
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Re: \"New\" throwbags

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I sense a disappointing lack of faith in a particularly hard working American company diligently attempting to serve arborists with quality products.

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I definitely don't have faith in Weaver/Sherrill's product testing program after going through several brand new bags in a couple of weeks. I had one of these bags bust wide open after less than five throws.

Both of these companies have access to the best climbers in the world (literally). Why not use that network?
 
Re: \"New\" throwbags

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I definitely don't have faith in Weaver/Sherrill's product testing program after going through several brand new bags in a couple of weeks.

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Seems a bit hasty to lose faith in the whole company because of one poor product. Makin' a mountain out of a throwbag.




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Both of these companies have access to the best climbers in the world (literally). Why not use that network?

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Sherrill tests and reviews many products that never make it into the catalogue because the products (for one reason or another) don't pass muster. The new products that do appear go through numerous stages of testing and review by various people. But, over many years and many products there are bound to be some mistakes and shortfalls. In my experience, Sherrill has responded to clients' comments, and tried to correct those mistakes quickly and professionally.
 
Re: \"New\" throwbags

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I sense a disappointing lack of faith in a particularly hard working American company diligently attempting to serve arborists with quality products.

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I don't thinks so Tobe.

It's nothing personal, just busyness...
This is a nice one liner by Tom Hanks in the movie You got mail.
To some in this thread, the idea of 'stealing' the design into the smallest detail sucks.
This is visually a 100% copy and to my knowledge that's illegal in Holland even when it's not patented. If the salesman doesn't tell the customer it's NOT a Rocket with Sherrill branding but a completely different item, I wouldn't be waiting for any lawsuits.

I can imagine this ways of doing business is OK in 'closed of China' (where IMO it's not OK too) but do company's in the US of A too need to do busyness this way?

Tobe, you make this way of doing busyness seem like a perfect normal way of doing busyness.

It's nothing personal, just busyness. Just busyness
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Re: \"New\" throwbags

You're right, Mark. My comments were hastily posted and not well thought out. They mostly arose from my frustration with a couple of Sherrill's newer products that I was personally displeased with.

I apologize for my blanket statement, but I do maintain that there is no way these Neo-lite bags were "rigorously" tested by anybody.
 
Re: \"New\" throwbags

I think that the reality is that Sherrill tries to make good products cheap for us and profitable for them, unfortunately it seems that sometimes when they contract out the work, either the specs aren't clear enough, or the quality control on site isn't enough, or the contractor cheaps out just a bit too much on materials and it ends up making a good product bad, or at least less good. At the same time, Sherrill does make a number of great products available at a pretty good price. There's just going to be some trade-offs sometimes, you can't have it all.
 
Re: \"New\" throwbags

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I think that the reality is that Sherrill tries to make good products cheap for us and profitable for them, unfortunately it seems that sometimes when they contract out the work, either the specs aren't clear enough, or the quality control on site isn't enough, or the contractor cheaps out just a bit too much on materials and it ends up making a good product bad, or at least less good.
[...]

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That's often the case with any outsourcing arrangement until the bugs get worked out.
 
Re: \"New\" throwbags

Guys, The supplier is Weaver Leather for pity's sake. Any one who owns Weaver products knows their policy is "overbuild it and stitch it thrice...then add rivets". They'll work out the bugs and build 'em bomb proof-it is what Weaver has always done.
 
Re: \"New\" throwbags

FWIW, I bought a couple of these at the TX conference this month. After a half-dozen throws, the 10 oz. bag is starting to split a seam. Based on my limited sewing skills, I'd say the fabric was cut a bit small and/or the seam got too close to the edge, so the fabric is fraying at the seam.

I'm glad to see (and not surprised) that Tobe is backing it up, but it's a pain since the closest Vermeer is 20 miles in the wrong direction. Even if I went to exchange it there, I wouldn't feel confident I'm getting a bag from the "corrected" batch, given the low turnover of gear at the local store.

I'll trade this in eventually, but when Fresco gets the web bugs exterminated, I'm buying a few Harrisons.

k
 
Re: \"New\" throwbags

knock off, and as far as loyalty goes, there is none when it comes to business, sure, ill continue to shop sherrill because this is the first problem ive had with them, but, now that i know rich h is part of fresco i can see a lot of my money going their way as well (kentucky, you said it best, rich h is the man)

i just got my new bags in on thursday, no hastles from sherrill at all to replace them, but i do have to ship the old ones back, hopefully for some kind of product analasis of sorts
 
Re: \"New\" throwbags

its not only the HR rocket imitations that bust out. Its every weaver throwbag i have gotten in the last year and a half. Completely dissapointing results. I dont know how many times I cussed out weaver for poor stitching. So as far as throwbags are concerned I would say yes I have lost faith in weaver and will refrain from buying another unless i see an impressive innovation.

Its not even worth geting the replacements. Bartletts here in Detroit replaced two weavers that busted out on me and the replacements shortly followed. The replacements only caused me more unecessary agitation. Its obvious to me that Weaver cut some corners because I used to have their throw bags for up to a year before wearing out.

Its tough, but if you put out a crappy product it really tarnishes a reputation quickly. Its like if i do a rushed and careless tree job. There is not much forgiveness there.

It kind of hurts your feelings when you get sold a POS. its hard not to take it personally. And it is just a throwbag but it is one of the most important tools that I use in a day. I expect it to work.
 
Re: \"New\" throwbags

OK ….. I’ve been resisting for a while ….. but no longer ….

I bought a 16 oz Weaver throw bag several months ago. I only used it a few times to isolate my throw line. It was never thrown into a tree.

Then a got a Big Shot.
I decided to test the height & trajectory of the 16 oz in an empty soccer field.
After the 4th shot it was split wide open & spilling beads.

I called Weaver’s Cus. Serv. Dept.
Their rep. acknowledged that they had a problem with the bags.
She offered to send me a replacement, but needed to check w/ her management.
(….. for a cheap single bag ???? ….. they need to empower their service employees !!!!)

The National Sales Manager came on the line.
He also acknowledged multiple problems w/ the bags:

Needed design (shape, etc) changes
Poor stitching
Seams too close the fabric edge
Poor fabric
Too many BB’s inserted (i.e. “over-stuffed”)
Etc.

The product had been re-design, and new production was underway.

When I asked him for a new style replacement ………..
He stated that he had NO Way of Differentiating between the thousands of bags that they had made. (i.e. old Vs new)
He could not (WOULD NOT) send a replacement.
I needed to return it to the vendor that I bought if from …………… and basically take my chances as to whether the bag would be OK or NOT.

If that is typical of their QA, and inventory system, then I would be very suspect of ANY life support equipment from Weaver !
 
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