New device from ISC

[ghostice]

I gotta get this off my chest tonight - sorta like cars now and all the new gizmos - Lord help you if one of them tanks. Days runnin' to the dealership, IF they can fix it. So advantage for this device is midline attachability and other stuff but this was a big one. But how much fiddling and money and time spent v.s. the time it takes to thread the rope thru a good old ZigZag in the first place? Yeah I know, but gee . . . .

 

[ATH]

I gotta get this off my chest tonight - sorta like cars now and all the new gizmos - Lord help you if one of them tanks. Days runnin' to the dealership, IF they can fix it. So advantage for this device is midline attachability and other stuff but this was a big one. But how much fiddling and money and time spent v.s. the time it takes to thread the rope thru a good old ZigZag in the first place? Yeah I know, but gee . . . .

fair enough...but I haven't spent time and money fiddling. For me its just worked. We also have a zigzag. It may be a touch smoother. But every time I pull or watch somebody else pull 70' of rope through to get it into place, I regret the $400-whatever I spent on the a little Reflex less.

 

[Maplegeddon213]

fair enough...but I haven't spent time and money fiddling. For me its just worked. We also have a zigzag. It may be a touch smoother. But every time I pull or watch somebody else pull 70' of rope through to get it into place, I regret the $400-whatever I spent on the a little Reflex less.

Mine started to slip Monday at the end lf the day while I was 60 ft up a white pine and I suddenly felt the $400-whatever across 5 months of climbing was not good value

 

[ATH]

I dug a little and found this:

ISC product notice - Product Support_REFLEX

Details of ISC product notice - Product Support_REFLEX

www.iscwales.com

Rather than posting the full text:
If you are still experiencing issues, please remove the device from service immediately and click here to register a request for product support. Our engineering team is working earnestly to investigate devices from climbers who are experiencing performance issues. We will work with you to understand what is happening with your device and find a solution to address your needs.

If it is found to be a widespread problem, I would hope/expect a no cost solution be offered. I wonder what % of devices have experienced this? More than about 2% and I'd not feel great on it. I'm guessing testing standards require more like 0.002% before it passes as acceptable for life support.