I don't have one, but still want one to try for lots of reasons.
That said, this thread has been a rollercoaster of good and bad reports. To me, the ONLY reason to buy this, and I am hopeful it pulls it off, is that it could work great as an SRT system, without an additional wrench above it.
A ZigZag/Chicane combo is 100% foolproof in my experience. No matter the rope, no matter the weather, even with a bit of sap, it honestly just works without having to think about it or fuss with it. It doesn't even have any adjustments to mess with. The negatives are the bias (fair or unfair) against Petzl, the fact it's a pretty bulky system, it has more drag on ascent than I'd like and I'd call it a mid-level performance tool at best. But, it just works, all the time.
If the Reflex isn't smooth and foolproof on it's own, what does it have over the ZigZag/Chicane setup? Maybe you can customize it and use a shorter tether, maybe you can use an adjustable friction Wrench to fine tune it, but now it's not really smaller, not simpler and not cheaper. But maybe it can be a little smoother?
I'm just thinking out loud here, if I'm wrong let me know.