How often do you come across someone who reaches out for an estimate via contact form or leaves you a voicemail, etc. You respond quickly (within an hour), but are never able to reach them or they just don’t respond?
I had one not long ago, they left a voicemail (I wasn’t able to answer), but...
“If we set up an appointment I can assess the tree and property in-person and better determine the appropriate and safest way to complete the work, how does (offer a date / time) work for you?”
People who aren’t arborists might just be used to seeing a big bucket truck on the side of the road...
I’ve encountered this once or twice.
Another thing you can do is call everyone back who leaves a message instead of texting, say “Hi, this is (your name) with (your company name), I’m returning your message from earlier. Listen to what they have to say, schedule your appointment, and then...
I ended up suggesting that going forward, focusing on management, so trimming as needed for appearance, and pruning to remove dead, damaged, or diseased branches (as needed) would be a good plan for the trees; that because they’re a weeping variety, they’re only going to get as tall as they want...
When I asked the customer what they would like going forward, basically they said they would like it to get as tall as it can, and they’re fine with the width.
The way they described it was that width-wise it sort of matches up with what was described when they bought the tree to plant, but...
So here’s a situation I looked at today.
- Client wanted the trees to grow more upright, they had a slight crookedness to them, so they staked it about 2-3 years ago. Now the upper part is near horizontal. Gorilla tape was used around the bark, but I guess the non-adhesive part, and it sounds...
Realized there was already a discussion about this topic here: https://www.treebuzz.com/forum/threads/damage-clauses-for-driveways-walkways-lawns-etc.50812/
I didn’t have to think about this as much in past years with my jobs mainly being pruning-focused and not involving a lot of equipment traffic, etc. Well, this year we’ve been expanding into a little more removal work, some crane work, and are using more equipment.
I’ve heard from others that...
Situation-dependent.
I had one scenario where I was removing a sketchy tree, so I climbed up one, limb walked out to take the top, came down, climbed up a pine on the opposite side of the tree, set a TIP, then using both climbing systems in each tree on either side of the dead one, lowered...
I stay active across social media, including Nextdoor. I try to post a combination of projects we’ve done or are doing, and tips for homeowners regarding tree and property maintenance, etc.
Recently I made a post on Nextdoor about how it’s a good idea to periodically take a look up at your...
@ghostice Honestly for the chainsaw I was just leaning towards a new chain afterwards, maybe a bar as well. Wipe the head down with some Lysol wipes or something.
Still have the 14 ft orchard ladder and rake too. I think the easiest thing for that might be Lysol wipes and then rinse with water...