Sherrill failure

It's totally normal to have the rope JUST taped. Honestly the end should NOT be shipped whipped or heat sealed. In the first descent the cover WILL milk. If the end is melted or whipped, the cover will bunch up.

I view it as the owners responsibility to deal with the rope end in a way THEY seem fit. Everyone has their preferred style. I've seen melting, electrical tape, duct tape, packaging tape, whipping, super glue, epoxy, wood glue, a KNOT (no joke- and the climber WANTED IT), back splice, wire clamps (surprisingly elegant, actually)...

You bought 200ft of rope. That's what you got. They should've at least taped it good for you though.


love
nick
 
TimBr said:
Thanks for the response, Stihlmadd. Can you tell me though, if you've purchased a bunch of climbing ropes during your time, what is "normal" to expect from most arb supply houses, as far as the "finishing" of the rope is concerned? Do most at least whip the end of the rope, if they are not selling a "manufactured" length? I guess before I purchased this 200 foot Vortex rope I assumed that the supply house (in this case, Sherrill Tree) was selling only lengths as produced by the manufacturer. The lengths I recall being available, typically, are 150 feet, 200 feet and 600 feet. I was surprised by Sherrill when I received what I thought was going to be a length of rope 200 feet long, finished by the manufacturer, and instead received something that had obviously been cut off of a longer spool, most likely a 600 footer. To this day, I'm still not certain I received the 200 feet of rope I paid for, just because I haven't taken the time to lay it all out on the ground and measure it. Which is another reason I have been left with a mildly bad taste in my mouth over this
transaction.
Click to expand...

Hey Tim,

Please check your PM's. I messaged you the other day regarding helping with your order.

The standard process for splicing climbing or rigging lines, is to splice the eye into the end of a manufacturer-cut hank of rope. Nothing is done to the other end to alter how the manufacturer finished it. Regarding the length, the rope starts as a 200' length for example, and then by nature of the splice, gets fed back into itself, which leaves the rope's finished length less than 200'.

There are occasions where these pre-cut hanks are out of stock, and we will convert a 600' spool into 120, 150, or 200' hanks if need be.

One final note. When these sections of rope are cut by the manufacturer, the rope is taught when measured.

I think that touches on all the questions. Good topic.

-Sean
 
TimBr said:
My second question is, what is this "rope seal" stuff you referred to in your previous post? I don't think I've heard of it, but it sounds like nice stuff to have. Thanks again, in advance.

Tim
Click to expand...
I like using heat shrink tubing for the other end. Really easy and fast to put on! We have a bunch of rigging lines that are all different lengths of the same rope - To keep track of the lengths I put color coded tape on and wrote the length of each rope ...then I put the clear heat shrink over the 'label'. The markings don't come off and you can keep track of all your rigging lines and climbing lines and it is easy to see which line you are grabbing.
http://www.treestuff.com/store/catalog.asp?item=1910#
 
merle_nelson said:
TimBr not sure what rope seal you are thinking of but, I like to use Plastic Dip. Have seen it in smaller quantities in Home Depot as Electricians Seal or some such. Same thing is sold in Marine stores as Rope Whipping in a can. I think that is all the same liquid product you are speaking of.

Only time I ever got a rope with ends in better condition than taped was when I had TreeStuff deliver a package to the East Coast for me and happened to mention I was going there to learn some stuff about XRR usage from Xman and so wouldn't have stuff there to take care of the ends. I asked if they would tape them up well. They came melted nicely and heatshrunk, still use that rope as is to this day. I buy everything I can from TS.
Click to expand...

Merle, thanks so much for this response. It was full of really great information. Much appreciated.

Tim
 
NickfromWI said:
It's totally normal to have the rope JUST taped. Honestly the end should NOT be shipped whipped or heat sealed. In the first descent the cover WILL milk. If the end is melted or whipped, the cover will bunch up.

I view it as the owners responsibility to deal with the rope end in a way THEY seem fit. Everyone has their preferred style. I've seen melting, electrical tape, duct tape, packaging tape, whipping, super glue, epoxy, wood glue, a KNOT (no joke- and the climber WANTED IT), back splice, wire clamps (surprisingly elegant, actually)...

You bought 200ft of rope. That's what you got. They should've at least taped it good for you though.


love
nick
Click to expand...

Thanks for this great response, Nick. It doesn't get any better than to get advice from the god of rope splicers. Thanks so much for your input, and please, try not to get a hugely swelled head over the "god" comment.

Love right back at ya,

Tim
 
seanlarkin said:
Hey Tim,

Please check your PM's. I messaged you the other day regarding helping with your order.

The standard process for splicing climbing or rigging lines, is to splice the eye into the end of a manufacturer-cut hank of rope. Nothing is done to the other end to alter how the manufacturer finished it. Regarding the length, the rope starts as a 200' length for example, and then by nature of the splice, gets fed back into itself, which leaves the rope's finished length less than 200'.

There are occasions where these pre-cut hanks are out of stock, and we will convert a 600' spool into 120, 150, or 200' hanks if need be.

One final note. When these sections of rope are cut by the manufacturer, the rope is taught when measured.

I think that touches on all the questions. Good topic.

-Sean
Click to expand...

Dear Sean,

Thanks for this terrific and comprehensive response. I checked my PM's, and replied to your message. I intended to copy and paste my response here, in the open, but I'm finding myself unable to get back into it so that I can make that happen. I'll try to reproduce what I can of it from memory.

Essentially, I wanted to tell Sean and everyone else on this forum that I appreciate the way he is stepping up and attempting to answer questions in what some might think of as a slightly hostile circumstance. Reputation is everything, to a man or a company, and it appears to me that Sean is doing exactly what needs to be done to try to improve the image that Sherrill has in the industry currently. New, customer oriented CEO in place, making needed changes, is big on the list.

I told Sean that I was basically a new guy in search of an answer, with regard to how my rope arrived. It turns out that I was just ignorant of standard operating procedures, and that what I received was absolutely normal.

I told Sean that I feel I owe Sherrill a public apology, and that he is really kicking butt with the way he is handling things with regard to this thread. I think it bodes well for Sherrill moving forward. I intend to keep an open mind, and to give Sherrill a look when I need any more gear in the future. It can be difficult to come back from a situation in which one's reputation has been damaged. Sherrill Tree gave me such good service for so long in my early days, which were not so long ago, that I'm willing to keep an open mind, and to continue to give them at least a few more chances.

I'm also able to buy stuff from Sherrill kind of indirectly, whenever I travel to a town that's about thirty miles from where I live, as there is a Vermeer dealership in that town. Vermeer stocks a pretty darn good assortment of arb gear from SherrillTree in their show room. I would assume, maybe wrongly, that this arrangement exists at all of the Vermeer outlets across the country. It is nice to be able to walk in and lay your hands on some of the gear you might not ever think of buying when just looking through the catalog. Maybe Sean can chime in and answer the question of whether every Vermeer dealer carries Sherrill's stuff or not. If you do a Google search for Vermeer, along with your own local zip code, it should return results of all of the Vermeer dealers nearest to you. That trick works with any business.

In summation, apologies to Sherrill, and thanks to Sean for being so responsive. It is exciting to consider the impact that one man can have.

Best wishes,

Tim
 
Last edited:
TimBr said:
Dear Sean,

Thanks for this terrific and comprehensive response. I checked my PM's, and replied to your message. I intended to copy and paste my response here, in the open, but I'm finding myself unable to get back into it so that I can make that happen. I'll try to reproduce what I can of it from memory.

Essentially, I wanted to tell Sean and everyone else on this forum that I appreciate the way he is stepping up and attempting to answer questions in what some might think of as a slightly hostile circumstance. Reputation is everything, to a man or a company, and it appears to me that Sean is doing exactly what needs to be done to try to improve the image that Sherrill has in the industry currently. New, customer oriented CEO in place, making needed changes, is big on the list.

I told Sean that I was basically a new guy in search of an answer, with regard to how my rope arrived. It turns out that I was just ignorant of standard operating procedures, and that what I received was absolutely normal.

I told Sean that I feel I owe Sherrill a public apology, and that he is really kicking butt with the way he is handling things with regard to this thread. I think it bodes well for Sherrill moving forward. I intend to keep an open mind, and to give Sherrill a look when I need any more gear in the future. It can be difficult to come back from a situation in which one's reputation has been damaged. Sherrill Tree gave me such good service for so long in my early days, which were not so long ago, that I'm willing to keep an open mind, and to continue to give them at least a few more chances.

I'm also able to buy stuff from Sherrill kind of indirectly, whenever I travel to a town that's about thirty miles from where I live, as there is a Vermeer dealership in that town. Vermeer stocks a pretty darn good assortment of arb gear from SherrillTree in their show room. I would assume, maybe wrongly, that this arrangement exists at all of the Vermeer outlets across the country. It is nice to be able to walk in and lay your hands on some of the gear you might not ever think of buying when just looking through the catalog. Maybe Sean can chime in and answer the question of whether every Vermeer dealer carries Sherrill's stuff or not. If you do a Google search for Vermeer, along with your own local zip code, it should return results of all of the Vermeer dealers nearest to you. That trick works with any business.

In summation, apologies to Sherrill, and thanks to Sean for being so responsive. It is exciting to consider the impact that one man can have.

Best wishes,

Tim
Click to expand...
seanlarkin said:
Hey Tim,

Please check your PM's. I messaged you the other day regarding helping with your order.

The standard process for splicing climbing or rigging lines, is to splice the eye into the end of a manufacturer-cut hank of rope. Nothing is done to the other end to alter how the manufacturer finished it. Regarding the length, the rope starts as a 200' length for example, and then by nature of the splice, gets fed back into itself, which leaves the rope's finished length less than 200'.

There are occasions where these pre-cut hanks are out of stock, and we will convert a 600' spool into 120, 150, or 200' hanks if need be.

One final note. When these sections of rope are cut by the manufacturer, the rope is taught when measured.

I think that touches on all the questions. Good topic.

-Sean
Click to expand...

Sean is a great guy! Sean you are a great guy. I really approve of Sean. Sean, I really approve of you... It's hard to talk about someone and to someone at the same time. Sean, it's hard to talk about you and to you at the same time!
 
TimBr said:
Dear Sean,

Thanks for this terrific and comprehensive response. I checked my PM's, and replied to your message. I intended to copy and paste my response here, in the open, but I'm finding myself unable to get back into it so that I can make that happen. I'll try to reproduce what I can of it from memory.

Essentially, I wanted to tell Sean and everyone else on this forum that I appreciate the way he is stepping up and attempting to answer questions in what some might think of as a slightly hostile circumstance. Reputation is everything, to a man or a company, and it appears to me that Sean is doing exactly what needs to be done to try to improve the image that Sherrill has in the industry currently. New, customer oriented CEO in place, making needed changes, is big on the list.

I told Sean that I was basically a new guy in search of an answer, with regard to how my rope arrived. It turns out that I was just ignorant of standard operating procedures, and that what I received was absolutely normal.

I told Sean that I feel I owe Sherrill a public apology, and that he is really kicking butt with the way he is handling things with regard to this thread. I think it bodes well for Sherrill moving forward. I intend to keep an open mind, and to give Sherrill a look when I need any more gear in the future. It can be difficult to come back from a situation in which one's reputation has been damaged. Sherrill Tree gave me such good service for so long in my early days, which were not so long ago, that I'm willing to keep an open mind, and to continue to give them at least a few more chances.

I'm also able to buy stuff from Sherrill kind of indirectly, whenever I travel to a town that's about thirty miles from where I live, as there is a Vermeer dealership in that town. Vermeer stocks a pretty darn good assortment of arb gear from SherrillTree in their show room. I would assume, maybe wrongly, that this arrangement exists at all of the Vermeer outlets across the country. It is nice to be able to walk in and lay your hands on some of the gear you might not ever think of buying when just looking through the catalog. Maybe Sean can chime in and answer the question of whether every Vermeer dealer carries Sherrill's stuff or not. If you do a Google search for Vermeer, along with your own local zip code, it should return results of all of the Vermeer dealers nearest to you. That trick works with any business.

In summation, apologies to Sherrill, and thanks to Sean for being so responsive. It is exciting to consider the impact that one man can have.

Best wishes,

Tim
Click to expand...

It's all good, Tim. Glad I could help. As I said, all your questions were fair and good topics for discussion.
 
John_KAYS said:
I like using heat shrink tubing for the other end. Really easy and fast to put on! We have a bunch of rigging lines that are all different lengths of the same rope - To keep track of the lengths I put color coded tape on and wrote the length of each rope ...then I put the clear heat shrink over the 'label'. The markings don't come off and you can keep track of all your rigging lines and climbing lines and it is easy to see which line you are grabbing.
http://www.treestuff.com/store/catalog.asp?item=1910#
Click to expand...

Great tip, thanks for this!

Tim
 
John_KAYS said:
Sean is a great guy! Sean you are a great guy. I really approve of Sean. Sean, I really approve of you... It's hard to talk about someone and to someone at the same time. Sean, it's hard to talk about you and to you at the same time!
Click to expand...

John, you are a funny guy. I can see where this is coming from. In the beginning of my last post, I was directing my comments directly at Sean. At the end of the first paragraph, I was essentially changing over and directing my comments to the entire forum. I had said that I wanted to reproduce the essential contents of a private message I had sent to Sean, for viewing by the entire membership, but that I was unable to get back into it to copy and paste it into that forum post. I guess I should have run a line across the bottom of the part of my message directed only at Sean, for separation, and then announced that the next part was directed to the entire forum. Something like this, maybe.

-----------------------------------------------------------------------------------------------------------

This next part of my post is directed at the forum in general, and not to John specifically. Here goes. Etc., etc. etc.

-----------------------------------------------------------------------------------------------------------

To John again: Something like what I just did above. Maybe it would just have been easier to use separate posts altogether. Your criticism is valid, and I can see how you might find it irritating to read. I'll try to remember this lesson and write more clearly in the future.

Tim
 
TimBr said:
John, you are a funny guy. I can see where this is coming from. In the beginning of my last post, I was directing my comments directly at Sean. At the end of the first paragraph, I was essentially changing over and directing my comments to the entire forum. I had said that I wanted to reproduce the essential contents of a private message I had sent to Sean, for viewing by the entire membership, but that I was unable to get back into it to copy and paste it into that forum post. I guess I should have run a line across the bottom of the part of my message directed only at Sean, for separation, and then announced that the next part was directed to the entire forum. Something like this, maybe.

-----------------------------------------------------------------------------------------------------------

This next part of my post is directed at the forum in general, and not to John specifically. Here goes. Etc., etc. etc.

-----------------------------------------------------------------------------------------------------------

To John again: Something like what I just did above. Maybe it would just have been easier to use separate posts altogether. Your criticism is valid, and I can see how you might find it irritating to read. I'll try to remember this lesson and write more clearly in the future.

Tim
Click to expand...
Wow, wo woooo, I wasn't trying to say anything about the construction of how YOU were addressing your audience in your post. It came to me as I was writing my post! I got caught trying to tell everyone that Sean is a great guy, but realized he would be reading it as he has been an active part of the conversation. That is all I was playing at with my post. I thought your post was well written and valid in so many ways. Thanks, and sorry if it sounded like I was criticizing your post...not my intent... I was agreeing with you.
 
John_KAYS said:
Wow, wo woooo, I wasn't trying to say anything about the construction of how YOU were addressing your audience in your post. It came to me as I was writing my post! I got caught trying to tell everyone that Sean is a great guy, but realized he would be reading it as he has been an active part of the conversation. That is all I was playing at with my post. I thought your post was well written and valid in so many ways. Thanks, and sorry if it sounded like I was criticizing your post...not my intent... I was agreeing with you.
Click to expand...


Thanks for that clarification, John. Much appreciated. No worries. Sorry for the misinterpretation on my part. Thanks also for your comments throughout this thread.

Tim
 
Tim,great apology.
Glad new leadership at Sherrill was brought up. I had heard about that but was not sure and didn't want to spread rumor. Leadership is everything. Here's to better days.
 
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