Product Recall DMM Compact Swivel Units
- Thread starter Tuebor
- Start date
Shadowscape
Been here a while
- Location
- far north
Probably do a recall on the free carabiner they are including.
Shadowscape
Been here a while
- Location
- far north
Mine was on the Fed Ex truck and out for delivery today. Didn't come. 
Shadowscape
Been here a while
- Location
- far north
Did you get the same ones back, or replacements? They made it sound like they were going to issue new ones.
Hmm, I'll have to check the serial numbers later. My Nexus swivels don't look new. Kind of beat up.
Matias
Been here much more than a while
- Location
- Butte County
They look like they have a set screw where previously there wasn't, and the anodizing looks new. I gotta check my serial numbers, but I think these are brand new.
The new screw is on the gray side, above the grease port.
The new screw is on the gray side, above the grease port.
I got my Director back yesterday. It came without a new shackle but with a free Ultra O biner. It seems strange that they are comfortable trusting us to reinstall the shackle and use Loctite when they could have simply installed a new shackle at the factory for probably less than the cost of the free biner. Not a lot of logic involved there.
Matias
Been here much more than a while
- Location
- Butte County
I have just verified that I didn't get back the same serial numbers. If the year of manufacturing is coded into the SN in the way I think it is, I seem to have gotten older units than I sent in.
Muggs
Been here much more than a while
- Location
- Canuckistan
That's exactly what I thought right from the beginning. Didn't know about the free carabiner of course, but found it bizarre that the end user is responsible for partially disassembling and then reassembling these life safety units. Makes no sense to me at all.
Just got a notice from Ford. They said there's a recall on my truck's steering wheel. Not too big of a deal or anything, I just have to pull it off, mail it to them, and then when it gets back I'll need to carefully put it back on. Should be fine.
Isn't the whole point of the shackle units that they are able to be disassembled to be put on various things? It's not complicated. You wouldn't send a saddle in for bridge replacement because you're afraid of tying the stopper knots wrong.
Matias
Been here much more than a while
- Location
- Butte County
The printing is definitely different between the two units they sent me
Checked mine and they are different serial numbers from what I sent in. Both are newer, but the serial numbers place the date of manufacture before the recall.
Shadowscape
Been here a while
- Location
- far north
I imaging they took units they had on hand and made the changes rather than attempt to keep track of whos is whos as they go through the process of making the changes. Only makes sense.
As for letting us put the shackles back on, ??? The whole idea of the shackles is you can switch them around for various set ups, making three way, four way, or going from large to small and a various combinations there of. If you can't safely put your shackle back on you shouldn't be allowed to have one. Send it to me.
As for letting us put the shackles back on, ??? The whole idea of the shackles is you can switch them around for various set ups, making three way, four way, or going from large to small and a various combinations there of. If you can't safely put your shackle back on you shouldn't be allowed to have one. Send it to me.
Muggs
Been here much more than a while
- Location
- Canuckistan
Well I took them apart in November so maybe I can find them, eventually
Shadowscape
Been here a while
- Location
- far north
My wife will be glad the shackles are finally off the dinning room table. If FedEx ever gets them to me. Can't say as I blame the FedEx driver. He comes from a town 70 miles from here to deliver to me. 140 miles round trip to bring Dave his package. I know it pisses him off every time he gets a package addressed to me. I would be pissed too. Probably show up tomorrow.
I didn't say it was complicated. Also I don't use mine that way and the removable nature of the shackle isn't important to my use, but the size of the shackle eye is. This is not about the practical ease of taking the shackle on and off. It is about asking the end user to do something that they should do as a courtesy for us, especially on a recalled item. And no, you can't have mine!
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