Yard equipment repair businesses/unauthorized work

Pay it and put the saw to use!

To say you only wanted to find out what was wrong with the saw so you could fix it yourself begs the question: Why didn't you figure out what the saw needed if you can fix it yourself?
 
Shop keeper might have a 30 day resale policy on non-paying customers. He will make more than $80 selling your saw to someone else. Really want to take that chance?
 
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Pay it and put the saw to use!

To say you only wanted to find out what was wrong with the saw so you could fix it yourself begs the question: Why didn't you figure out what the saw needed if you can fix it yourself?

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It was in storage for many months, I figured this recommended business would follow legal procedure before doing work.
 
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Ohhh you are one of those customers. Just pay the man his $80 dollars and move on. People like you make it a pain to own a business.

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Oh, are you one of those people who does unauthorized work and has no conscience about it? Then you and this business are breaking the law and should be brought to account.
 
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Shop keeper might have a 30 day resale policy on non-paying customers. He will make more than $80 selling your saw to someone else. Really want to take that chance?

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Businesses can try to make their own laws but customers should take them to task for operating out of the law. Repair shops are not pawn shops; where is the contract guy, that permits a business to engage in fraud when doing unauthorized work and then royally ripping off customers by selling their equipment?? Are you as lawless and borderline criminal as you sound?
 
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Shop keeper might have a 30 day resale policy on non-paying customers. He will make more than $80 selling your saw to someone else. Really want to take that chance?

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Let's hope so.
 
The first rule of the trickster's saw shop is to never let the customer see what you do, nor to tell them what it will cost until the saw is back on the table at checkout.

$80 without a contract--or a callback with a specific estimate-- is theft. You didn't give him that approval, so I don't understand what right he has to ask for your money.

My stihl mechanic is great even though they are expensive because they are honest. The shop I had my husky's worked on sucks and so I stopped using them. They were run by greedy morons whose business model was based on gouging unsuspecting homeowners with inflated costs on small engine repairs.

I guess you got to go with your gut on this one and your gut is telling you this guy is either lying and trying to rip you off despite his words to the contrary or he has completely forgotten the original work order.


Upon reflection, I am inclined to the latter. In other words, perhaps we should give the poor overworked guy a break. He fixed the bloody saw, didn't he?

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Do you have anything in writing? That's a starting point.

Is he an manufacturer's authorized repair service? If so, then you may want to give them a call and see what there position is and if they'd at the least mediate.
 
Hatfield & McCoy going homicidal over a pig. Pay the $80, and regard it as an inexpensive educational experience.

"Heaven has no rage like love to hatred turned, Nor hell a fury like a woman scorned," spoken by Zara in Act III, Scene VIII.
 
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