We have a damage waiver signed before going across any paving with a crane. We also have a waiver on our contracts, which is signed before the job is started.
Glens also has a damage waiver (my perfered crane company)
that the customer signs.
I explain it to them, if they dont like it they can A: pay to have it done a different way or B: find someone else. To expensive for me to worry with.
Back on my first crane jobs, the operator didnt read the work order properly and drove across a parking pad he was suppose to straddle with his outriggers. Glens took responsability for it, and made it right (they just had to tear out the concrete, no biggy).
When I used a 175 ton, the crane backed into a concrete parking lot. Standing 15' from the crane, I could feel the concrete imploding... quite a weird/cool feeling. The cracks it left were small, customer was pleased with the job.