Sir,
I gave you an open ear. you sppit your drivle into. I asked why trees were topped so regularly, you said because uncle cletus done did it that way. you also said that customers prefered the look of topping compared to directional pruning. if given the choice, as a CA, I see no reason not to directional prune. granted I am a contractor and you are a utility employee. I do not believe that changes things as far as customers, trees, and general pruning practices go. you said yourself that rip was out there and taken aback by the amount of topping. that concerns me and shows a lack of Arboricultural education in that area.
have a good day sir, be safe, and merry christmas!
PM me if you would like to speak to me via phone on any of the above issues, or any other phacets of utitlity work.