- Location
- Colona
I respect all of your comments and I could give you the PC answer . I will instead respond to all of your comments and concerns . I could tell you how great we are and that we are the best , you guys would call b.s. Here is the truth , we are the only company that reconditions the mechanical components of bucket trucks , we offer a warranty , we are one of the largest buyers of quality Jasper engines in North America , and we do not just paint trucks to make them look good. We do not have 15 Diesel Techs at our facility just to make trucks look pretty , on any given day you can walk through our shop and find engines, transmissions , differentials, in the process of being replaced. Walk over to our boom department and you will see leveling cables , rotation bearings, ribbon hoses, valve bodies , pistol grips, new buckets, DC pumps, pto's , throttle controls and many other components being replaced . This is no easy task as many of you know.
Quality concerns and customer reviews - Anyone can go on google ,yelp , or any other site and write a bad review. Our competitors do this to us all the time . People always look at the bad never the good , anyone who post as John Doe is most likely a fraud . Yes some of the reviews are real, the ones that are 2,3,4, years old. We seen issues and corrected them. We sell brand new trucks and not everyone is happy with there new truck. I will give my personal contact info to anyone who is having a issue, questions about truck operation. I have had customers from Alaska and Guam call me at midnight because they were having trouble figuring out how to use a truck. I could simply ignore the call or shut off my phone . I am not paid to be a answering service or 24 hour tech support. I do this because I know someone is having a problem and there business depends on that truck. Any of you that want to call and talk to me or have a problem with your truck I am here , I honestly do not care who you bought the truck from . No we will not change the name of our business and we won't sell out to the larger companies they have tried many times.
Here is my advice to everyone if you are looking at buying a truck do your research , take things at face value then you be the judge . If you put a deposit down on a truck with us we offer to fly every customer to our facility to inspect, test drive, fly the bucket , and pick the truck a part before we deliver it to you. We do this so you can put your hands on the truck and see what you are buying.
I am new to this forum , It was my mistake posting a truck how I did and you guys called me on it. I have contacted Mark and will be posting in the proper way from here on out. I welcome your Questions and concerns. Be safe everyone and Thanks for your time.
Quality concerns and customer reviews - Anyone can go on google ,yelp , or any other site and write a bad review. Our competitors do this to us all the time . People always look at the bad never the good , anyone who post as John Doe is most likely a fraud . Yes some of the reviews are real, the ones that are 2,3,4, years old. We seen issues and corrected them. We sell brand new trucks and not everyone is happy with there new truck. I will give my personal contact info to anyone who is having a issue, questions about truck operation. I have had customers from Alaska and Guam call me at midnight because they were having trouble figuring out how to use a truck. I could simply ignore the call or shut off my phone . I am not paid to be a answering service or 24 hour tech support. I do this because I know someone is having a problem and there business depends on that truck. Any of you that want to call and talk to me or have a problem with your truck I am here , I honestly do not care who you bought the truck from . No we will not change the name of our business and we won't sell out to the larger companies they have tried many times.
Here is my advice to everyone if you are looking at buying a truck do your research , take things at face value then you be the judge . If you put a deposit down on a truck with us we offer to fly every customer to our facility to inspect, test drive, fly the bucket , and pick the truck a part before we deliver it to you. We do this so you can put your hands on the truck and see what you are buying.
I am new to this forum , It was my mistake posting a truck how I did and you guys called me on it. I have contacted Mark and will be posting in the proper way from here on out. I welcome your Questions and concerns. Be safe everyone and Thanks for your time.
