Service CEO?

Sorry was posting from my phone and forgot the link. I tried routzy but was not impressed. Right now im doing a trial with freshbooks which is pretty slick as it allows clients to pay online through their own portal where they can review estimates and invoices. Freshbooks also allows multiple users access through any device that is internet capabable. Where all of these programs fail is that they dont allow creation of a work order and have an integrated scheduling system that can handle multiple crews. As far as the price is concerned for serviceceo, i think foreman access would not be a separate account. I have a phone conference today with them and i will let you know.
 
I just did the online web session and it does have a really good estimator interface. The one user program allows all of your foremen to log into the system to get work orders and do light editing on job status. I really like this program. The cloud is the way of the future.
 
Its official. I am using service ceo and will go live by this Friday. Im impressed so far with their customer service during the setup phase. I have been doing one hour online tutorials and will go through six sessions. The program is cheap for what it does and infinitely adjustable for any service business. It feels good to finally be using one program to run our business instead of add-hocking with several programs not originally intended to do what i want. The cloud is the wave of the future.
 
How's service CEO working so far? I'm starting the trial process in a couple days.

I just eliminated Salesforce from my list of potential digital suitors. They have a good product but it's more geared to pure sales and less service end of business.

ANy other software packages out there to look at other than RealGreen?

v
 
so far its pretty good. it is infinitely adjustable to suit any service companies needs and the customer service for the startup period has been exceptional. dont be dismayed by the cost per user. We only have a one user account but the foremen also have their own log ins and can view all the pertinent information they may need. As i progress I will keep you informed.
 
[ QUOTE ]
I did the tutorials with a live tech.

[/ QUOTE ]

ayee.jpg
 
[ QUOTE ]
[ QUOTE ]
I did the tutorials with a live tech.

[/ QUOTE ]

ayee.jpg


[/ QUOTE ]

Could not stop laughing at this!

Have a good weekend y'alls.

Jeff
 
[ QUOTE ]
Service CEO wins! I'm signing up today. Sorry Jobber, it was a close call.

Vince

[/ QUOTE ]

I'm interested to hear too. I've been reading this and the jobber thread..
 
Arg! I responded yesterday on my ipad but obviously i neglected to press the send button.

I had to dismiss Jobber because it doesn't track a big backlog of jobs very well nor does it split quotes into several work orders if multiple visits are needed. Arborgold does this very well but that's about the only thing....

Service CEO appears to be able to handle larger amounts of data and is very customizable. It comes with a $300 setup fee and $95/mnth user fee. I can get away with only one full user login. If one of my staff is doing sales and scheduling, he can login to do that but not at the same time as me. We would need another user at anoth $95/mnth for that. So $1400/year is pretty good.

Compare that to realgreen that requires about $5 investment to get up and running. I'm sure that realgreen is a better product but they're still operating in 2008. Difficult mobility, an add on for mapping feature at another $2k or something. It is obviously the best choice for a 10+ truck lawn care business.

Service CEO has been around for a while and because of that I can trust that they are likely not going anywhere. Jobber is very new and thus unproven but it's clear that they are working hard at developing their software and making customers happy.

There are still some things that i don't like about service ceo but isn't that the case with any software? It will take some time to learn how to use it and integrate it but it'll be a good move.

Hopefully i don't regret the switch in a year's time.
 
You must log in or register to reply here.

New threads New posts

Back
Top Bottom