Saw dust on cars

[VenasNursery]

I do it on every job. It becomes a quick part of the set up process. The crew leader should be walking the site with the crew before starting work anyway to identify targets and hazards. Shoot the photos with a camera or smart phone, email them back to the business email where they can be attached to the rest of the virtual paperwork for that job. It's no harder than sending a photo of your new saw to your buddy. Retain them however much longer than the statue of limitations for damages is in your state, according to your own sensibilities.

I guess I haven’t had this happen enough to put that much effort into that situation

I have bigger fish to fry lol

 

[Tom Dunlap]

Why was he chasing you 7 years after the job? Wanted to reconnect?

A long and ugly story thats easier relayed over a pint than via keyboard.

 

[colb]

A long and ugly story thats easier relayed over a pint than via keyboard.

<- If you need that little bit of encouragement...

 

[jeffg]

Show me the damage!

Not a cleaning receipt.

Have you talked with the owner of the car wash? Does anyone have documentation?

Unless you pay their cleaning bill in full, or deduct from the job cost you're going to have a hassle with getting paid.

Send the full bill and file a lien for the whole amount at the same time. It only costs a few dollars. Small price to pay to protect your billing. There is no requirement to tell them that you filed the lien. They'll find out when the title company checks at sale time.

customer paid and sent crew on way then called me after they left complaining his car was ruined? first it was 1 car now 4..sent a detailing bill for $1150...cars were never touched..no scratches no dents and several auto body shops said the only way it would cause damage is if sap and saw dust baked on in hot sun...it was fall and maybe 70 degrees. Ive contacted insurace...our question is is he going to submit a bill to state highway to detail his cars when they salt the roads lol

 

[Cereal_Killer]

Shit like this is as much of a reason I gopro almost every job as is sharing the cool factor with my buddies...
95% of the video I take I never even view, just offload it onto a drive, name it by the date of service and hopefully never need to dig it back up. Yeah it takes a lot more storage then pictures (but computer storage is always becoming cheaper, 1TB SSD's are a hundred bucks now and will be half that next year) and video of the whole job tells so much more than a before/after photo can.