Great response. Culture can have a great response. We have a 7:00 start time. You are expected to be ready to respond from your crew leader at 7:00. Crew leaders start at 6:45 to go over the work orders with the sales staff. Most of the staff is there by 6:30 goffing off and having coffee. A positive culture between field workers, sales and manegment goes a long way to improve your billable time.
Morning MADNESS!
- Thread starter Paul Biester
- Start date
- Location
- North of Boston
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Great response. Culture can have a great response. We have a 7:00 start time. You are expected to be ready to respond from your crew leader at 7:00. Crew leaders start at 6:45 to go over the work orders with the sales staff. Most of the staff is there by 6:30 goffing off and having coffee. A positive culture between field workers, sales and manegment goes a long way to improve your billable time.
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Sounds like our shop too!
Great response. Culture can have a great response. We have a 7:00 start time. You are expected to be ready to respond from your crew leader at 7:00. Crew leaders start at 6:45 to go over the work orders with the sales staff. Most of the staff is there by 6:30 goffing off and having coffee. A positive culture between field workers, sales and manegment goes a long way to improve your billable time.
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Sounds like our shop too!
- Location
- under grace
That is awesome!! I have heard of a couple of companies now where the leaders come in a few minute early to get a jump on things.it seems to be worth it to pay the foreman 15 minutes to get a good roll goin as a opposed to all people.
This is a very good solution to an old problem. I am leaning toward discussing this w leadership!
This is a very good solution to an old problem. I am leaning toward discussing this w leadership!
easyphloem
Branched out member
- Location
- Louisville, KY
A couple of months ago, we instituted a mandatory meeting 15 minutes before the regular "start time" that involves the crew leaders, the ops manager, and the sales team. We go over the day's jobs, and make sure the crew leaders have the gear they need, and the proper run down of how the job should go. We also take that time to go over jobs from the day before, if the crew wants to let the sales guys know about something (like not mentioning the huge power lines right next to the tree to be pruned, or poison ivy).
It started out slowly, with some habitual lateness with several guys, but now, two months later, we all know where we are supposed to be, and the jobs are going much smoother.
We have fuel at the shop, diesel, gas, and off-road diesel. We have found that beyond the controlled expense of the fuel, our guys have no excuse to stop at a store on the way to the job.
Communication is the key to getting this job done. If there is a disconnect between the sales/management and the crews, it will start to wear away at morale...ultimately dropping productivity and could result in higher turnover.
SZ
It started out slowly, with some habitual lateness with several guys, but now, two months later, we all know where we are supposed to be, and the jobs are going much smoother.
We have fuel at the shop, diesel, gas, and off-road diesel. We have found that beyond the controlled expense of the fuel, our guys have no excuse to stop at a store on the way to the job.
Communication is the key to getting this job done. If there is a disconnect between the sales/management and the crews, it will start to wear away at morale...ultimately dropping productivity and could result in higher turnover.
SZ
- Location
- under grace
Hey that is great feed back! there is alot of really usable information here!! thanks good insights ez
easyphloem
Branched out member
- Location
- Louisville, KY
I was late for the 7:20 meeting this morning.
SZ
SZ
- Location
- under grace
Ill say this,you are capable of making me laugh!......but dont get a big head..........refer to my posts on fight to the death thread!
- Location
- Longmont, CO
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We have fuel at the shop, diesel, gas, and off-road diesel. We have found that beyond the controlled expense of the fuel, our guys have no excuse to stop at a store on the way to the job.
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I like that principle. I had a guy, last Fall, who liked hot coffee or tea to drink through out the morning. I'd notice Starbucks cups in the truck trash can.
I bought him a nice thermos and it did the trick. He brought his own hot beverage in the thermos I bought him. He then didn't go out for coffee or tea on my time.
We have fuel at the shop, diesel, gas, and off-road diesel. We have found that beyond the controlled expense of the fuel, our guys have no excuse to stop at a store on the way to the job.
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I like that principle. I had a guy, last Fall, who liked hot coffee or tea to drink through out the morning. I'd notice Starbucks cups in the truck trash can.
I bought him a nice thermos and it did the trick. He brought his own hot beverage in the thermos I bought him. He then didn't go out for coffee or tea on my time.
- Location
- under grace
nice resolution Jamin!
- Location
- Louisville, KY
I like everyone's ideas...I would like to stress that sometimes letting the guys get tea or coffee on "your" time actually benefits you in the long run. Some days require coffee (esp. these cloudy, cold, short fall days we get in the Ohio valley. Just saying...
- Location
- under grace
I sometimes do that.I usually prefer however to bring coffee out to the crew and serve it to them w donuts if possible.I really do think modeling servitude is a good thing.If it was good enough for Christ,its good enough for me!!
easyphloem
Branched out member
- Location
- Louisville, KY
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I usually prefer however to bring coffee out to the crew and serve it to them w donuts if possible.I really do think modeling servitude is a good thing.If it was good enough for Christ,its good enough for me!!
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I thought J.C. was a bagel man.
SZ
I usually prefer however to bring coffee out to the crew and serve it to them w donuts if possible.I really do think modeling servitude is a good thing.If it was good enough for Christ,its good enough for me!!
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I thought J.C. was a bagel man.
SZ
- Location
- under grace
You are more than likely correct,lox and bagels.he had some friends who fished !
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