Is commercial-only work worth it?

Steve-o

Participating member
Location
Central
I've been looking at tree pruning opportunities in the commercial sector and what I've seen here in Mass is that a TON of small trees in places like Walmart, Lowes, commercial building parking lots are hugely neglected. Not only that, but they are in real bad shape from snow plows, road salt and general neglect.
Anyone make a decent living from just commercial accounts that merely provide attention to these often ignored trees and landscape?
I am wondering if commercial accounts offer better $$ with less bullsh!t and more repeat business than residential...
Thanx in advance!

Steve-O
 
Good customers are people are invested in their trees, and interested in safety, and paying enough that you can bring quality employees/ machines to their jobs.

The owner of Walmart does not. Why do you think they are neglected. Trees in parking lots are requirements that cost money, like a hole in the roof. They can't avoid dealing with them, but will make it cheap as possible...my guess.

Lots of commercial people are invested in their trees, and can be good customers. Not car dealers.

Office buildings are aesthetically important. Owners want people to come to work in a pleasant mood in a pleasant place. Way different that shoppers.

I have a property management company and commercial builder with lots of buildings. They are full sized trees, not landscraper-sized. They value safety and aesthetics. They are small enough that I can explain tree care in the first place. I've become their go-to, with fair pricing and great service. I do bid the work, in advance, and so far, not even a question, just when can you get it on the schedule.
 
...small trees in places like Walmart, Lowes, commercial building parking lots...

Gotta love it when communities require green spaces and trees in the development plans... but have absolutely nothing in the ordinances/statutes to require them to maintain the green space to concrete ratio. Around here, it's not just the pathetic ignorance of trees by the contracted landscapers and lawn services, who make it a habit to kill them off with string trimmers and lawn mowers, but the fact that so many of them look like hell after a couple of winters. They just call up Big Al the Lawn Pimp and have him whack them down, tear up the turf in the green space islands, and call a concrete guy. Pretty soon, the green space is all concrete and trash dumpsters.

...less bullsh!t and more repeat business than residential...

Not around here. The attitude is usually the same... it's either a tree and standing upright, or it's laying on somebody's car... nothing in between. The first is just a nuisance, and the latter is a bigger nuisance. I've done one green space restoration where the owners were very interested in every aspect of the job, and spent much time with me discussing options, ideas, plant selection and minimizing maintanence without neglecting the plants and trees. All the rest were of the "yeah, whatever, just keep it cheap" variety. I have found that professionals like doctors, dentists, lawyers, etc. were much more inclined to want the landscaping kept up and looking nice. The better educated the client, the more they were likely to care about the trees and the easier it was to discuss solutions to their problem that didn't involve cutting everything down and ordering a lot of gravel and river rock.

Not car dealers.

I did a removal at one of those Buy Here, Pay Here car lots. They had utterly destroyed a tree, using it to winch a broken down dump truck out of a stall. On the windshield of the dump truck, which was still sitting in the middle of the lot, it said, "Low Miles, Runs Great!"
 
Gotta love it when communities require green spaces and trees in the development plans... but have absolutely nothing in the ordinances/statutes to require them to maintain the green space to concrete ratio. Around here, it's not just the pathetic ignorance of trees by the contracted landscapers and lawn services, who make it a habit to kill them off with string trimmers and lawn mowers, but the fact that so many of them look like hell after a couple of winters. They just call up Big Al the Lawn Pimp and have him whack them down, tear up the turf in the green space islands, and call a concrete guy. Pretty soon, the green space is all concrete and trash dumpsters.



Not around here. The attitude is usually the same... it's either a tree and standing upright, or it's laying on somebody's car... nothing in between. The first is just a nuisance, and the latter is a bigger nuisance. I've done one green space restoration where the owners were very interested in every aspect of the job, and spent much time with me discussing options, ideas, plant selection and minimizing maintanence without neglecting the plants and trees. All the rest were of the "yeah, whatever, just keep it cheap" variety. I have found that professionals like doctors, dentists, lawyers, etc. were much more inclined to want the landscaping kept up and looking nice. The better educated the client, the more they were likely to care about the trees and the easier it was to discuss solutions to their problem that didn't involve cutting everything down and ordering a lot of gravel and river rock.



I did a removal at one of those Buy Here, Pay Here car lots. They had utterly destroyed a tree, using it to winch a broken down dump truck out of a stall. On the windshield of the dump truck, which was still sitting in the middle of the lot, it said, "Low Miles, Runs Great!"


I am not sure it’s always the quality of education but the fact that they are the members of crowds that compare one another and thus must keep up appearances that drives their tree caring ethics.

I am sure you do get genuinely interested folks but I do know some doctors that want all the good looks and do not want to pay any of the costs.

I refuse to service some of those types any more as it’s not worth my time getting shortchanged on jobs, or consistently discussing extensively the price point of each job.
 
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