- Location
- Retired in Minneapolis
I have an external hard drive that crashed. The IT geek where I used to work tried to open/recover it with some software programs. Another trick is to put it in the freezer then let it warm up. The freeze thaw sometimes unsticks the mechanism. Not on mine though 
Now I need to send in to a 'clean room' shop to have it opened.
Has anyone had to use one of these companies?
Give me some hints...what to ask...costs...this is new ground.
I have a newer, larger external HD that I'm using. My next level of backup is to go to The Cloud...another frontier that I know little about. All that I hear is about 'Carbonite' but there must be others too.
I use Mac exclusively if that makes a difference.
Now I need to send in to a 'clean room' shop to have it opened.
Has anyone had to use one of these companies?
Give me some hints...what to ask...costs...this is new ground.
I have a newer, larger external HD that I'm using. My next level of backup is to go to The Cloud...another frontier that I know little about. All that I hear is about 'Carbonite' but there must be others too.
I use Mac exclusively if that makes a difference.