This software hunt is giving me a headache.
Smart service looks pretty good. it looks like it's microsoft based, access likely. At a glance it looks just like Arborgold but with better integration options, potentially.
I spent some time with field aware. I'm having trouble figuring out if the scheduler will work for me. It's awkward and it always requires you to "schedule" a tasks for a specific time and date. I need it to be able to hold a list of jobs in a queue.
I asked them how many employees they had, they said about 30 in ireland are developers, which means either they are an expansion or they farm out the programming. They have 20 people in their office and 125 clients. It seems like a small number of clients to me, they're obviously pushing hard on the sales which explains the really great service i've had with the trial. Super great service.
I just don't think it's a good idea for me to commit to a software package when there are so many options out there still and many systems are stitching together a number of programs. Ie quickbooks-smart service-ifleet (they also use map point). Smartphones and their use is still so new that i think the market will change drastically over the next year or two.
I'd really like for someone smarter than me to figure this out for me.
vince