Can ISA revoke a cert.?

HC, you're now in, "The Twilight Zone" of communications with clients. Unfortunately it takes time to first understand how this person needs to be communicated with, i.e., differentiation or correlation, their key values as they relate to the situation. Professional sales people learn this as part of their training. You're passion while admirable is possibly getting in the way of you're listening to learn about this person.

You wish to bring them to a point of understanding and agreement (with you) but that will only happen when they see the benefit to them of what you're talking about. All they are hearing is how the tree will benefit, which they really don't give a rat's a$$ about.

I feel for you're predicament. This is one that all of us face daily and there is never an easy, cut and dry solution.
 

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