flushcut
Been here much more than a while
- Location
- Delavan, WI
Damn it Jim! I’m a tree guy not a bricklayer…
Arbsession
- Thread starter flushcut
- Start date
Just want to sing Arbsession's praises again. I reached out to see about getting a replacement ratchet buckle and some screws for the Spikepod gaff strap set I bought and Casey contacted the manufacturer right away. They opted to send me a whole new set because the style had changed at no cost to me. Thanks again @Tr33Climb3r
Matias
Been here much more than a while
- Location
- Butte County
I had asked Casey and Tim to see about getting me a replacement bottom pole for my extendable carbon unit, and since they couldn't give me a timeframe with any accuracy due to international shipping issues, they offered to sell me a matching length aluminum pole that works with my heads for a nearly giveaway price, so I'll have something that reaches what I want. They really are next level with the customer service.
And of course, they are still working on getting me that carbon piece.
And of course, they are still working on getting me that carbon piece.
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