Arbsession

[flushcut]

A welder buying a trolley?!?!? Must be good.

Damn it Jim! I’m a tree guy not a bricklayer…

 

[Njdelaney]

Just want to sing Arbsession's praises again. I reached out to see about getting a replacement ratchet buckle and some screws for the Spikepod gaff strap set I bought and Casey contacted the manufacturer right away. They opted to send me a whole new set because the style had changed at no cost to me. Thanks again @Tr33Climb3r

 

[Matias]

I had asked Casey and Tim to see about getting me a replacement bottom pole for my extendable carbon unit, and since they couldn't give me a timeframe with any accuracy due to international shipping issues, they offered to sell me a matching length aluminum pole that works with my heads for a nearly giveaway price, so I'll have something that reaches what I want. They really are next level with the customer service.

And of course, they are still working on getting me that carbon piece.

 

[colb]

I also have been appreciating them over the last five years as a contractor and as a municipal employee.

 

[Neill]

Bump. One easy call and a customized order was taken care of for me, shipped same day and arrived perfectly.

 

[Reach]

Bump. One easy call and a customized order was taken care of for me, shipped same day and arrived perfectly.

We've started buying pretty much everything there. Corporate pricing is wonderful, the service is incredible, and I am amazed at the shipping speed. Considering that things are coming halfway across the country to get to us, they arrive remarkably fast. They also have everything in stock, or at least almost everything.