I've been using routzy a bit more lately. There are some things I find pretty to be annoying about it. I want to throw them out here to see if you guys have noticed these and might have a fix...
1- Routzy is an info hoarder. If I put a client's contact info into the app on my iPad, that information is NOT available anywhere else. Is that right? I can't access the info online anywhere and there is NO iPhone app or desktop app that will help. My ONLY option is to use the iPad app.
2- When making a proposal, there is a LOT of excess information. There are columns for Item, Description, Unit of measurement, unit price and amount. I just need Item and Price. That's it. There is a bunch of wasted space and it looks unprofessional, in my opinion.
3- The calendar shares....but doesnt. If I make a follow up with a client...say I schedule a phone call....i can hit the "Add to Calendar" button and it will show up in my native calendar on my iPad and everywhere else it's synced, but I cannot actually SEE the calendar to know if I am available to make that call. So now I have to leave the app to see if I'm clear ANYWAYS, so why not just make the appt on the actual calendar app.
4- You can't see clients based on their status. Let me explain- when I make a proposal, I can set the status of the proposal. I have mine set so the options are
a. Client Waiting for Estimate
b. Estimate Sent
c. Estimate Accepted, waiting to be booked
d. Booked, waiting for work
e. Work Completed
f. Invoiced
g. Payment accepted
So this has the potential to show me some powerful stuff. If I keep it up to date, I could say, "show clients in INVOICED status" and I could at a glance see everyone who owes me money. Or if it is time to make some estimates, I could "show clients waiting for estimate" and i could see who has been waiting the longest then go ahead and do their estimate. As it is, I can only see an alphabetical list of my clients, click on them one at a time (even though 90% of them are old clients that aren't in the middle of a job right now) and then drill in to see what their status is, THEN act on it. That is not efficient.
5. Proposals/Estimates are not editable enough. There is a box for "shipping address." I don't ship stuff, so I need to get rid of this box...but I can't. Also, I don't want my logo where they put it and I want it bigger...but I can't get it that way.
6. There isn't a good way to LEARN how to do the things they brag about. You can look on their one-paged website and see all the great things they can do. They do a good job selling the app, but not teaching it.
There are more things I don't get. I'll update this thread when I remember. I fully admit that some of my concerns may be WRONG and based on the fact that I just don't know what I'm doing yet.
So far, the more I use it, the more I think it's not the right thing.
love
nick