ServiceMagic leads?

Don't know about ServiceMagic but I have talked with a couple of similar outfits. About all I could conclude was that they all charge 15%-25% just to give your phone number out. You still need to make the sale, you still need to educate the customer and then you have to let the referral company do the billing and collecting.

Oh yeah, and if the customer files a complaint they are refunded their money and it is billed against your receipts at 100%. The referral company doesn't refund their fee to you.

They also had no idea how many referrals they might offer and they expected their referrals to receive immediate priority.

None of this was bad in and of itself, but it didn't fit with my business at all so we walked away.

I tried negotiating with one of them saying I'd do it for 10% gross and I'd handle the billing and collections. they declined.
 
Here in Florida, they have a bad name. If you do go with the service, then oppt out, they trash your name. I never signed up, but called for info. Then did some local reseach...all bad. And the leads they did give were looking for the lowballers.
 
They suck. Classic search aggregator, they screw up internet searches. Every lead I got from them was stale, a third of the time the work would already be done when I called.
 
[ QUOTE ]
Curious about people's experience with ServiceMagic project lead generating service.

Who uses it?
What do you think?

[/ QUOTE ]

I used it, and it was a joke. Like most of those types of services (angies list!), I found it was just a waste of money, with lots of promises by the sales staff about how great it would be for my business.... sounds like the Yellow Pages, doesn't it. I would steer your money into a good website, then put some dollars into making your website findable. I have gotten way more return of doing that then I have ever with those other services... Yelp seems to be promising, but now they are trying to sell "extra" services.. I am going to choose to use it for what it is, a free service.
 
That's the kind of thing that people who really are having good success with, may not tell. Because if someone is using it, its logical that they don't want others to have those leads. Otherwise they will be losing what they went there for in the first place, as well as what they are paying to get.

I wouldn't touch ServiceMagic with a 10 foot pole.

One other arborist I know had miserable results.

And one landscaper I am familiar with, seems to still be using the service 6 months later. Which probably means he is getting something from the service. But I suspect minimal leads. But minimal leads from 20 sources can be decent.

cool.gif
 
Forget them.

They charge 27 a pop and send the lead to 4 people.

So many time I have gotten leads from them, and SM was only ONE of the avenues the cutomer was going down.

Meaning there were 8 companies on the bid.

f that.....
 
I've heard absolutely nothing good about them from people that use them. Gotta agree, put your money into a decent website.
 
Servicemagic is worse than the yellow pages.

Tire kickers looking for the lowest price, often not even there when the appointment comes around.

Too expensive for what it generates, which is 90% gutterballs.


SZ
 
You must log in or register to reply here.

New threads New posts

Back
Top Bottom