Recall Notice: Petzl ZIGZAG

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...like bummer dude, oh well Petlz messed but then they fessed up, its all good now.
I mentioned this on AT, but if I had bought a ZZ I would be hugely pissed right now, I dont relly care how they handle it, they screwed up huge.

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Actually, how they handle it is the only thing that matters. That includes reproducing the failure, publicizing it, recalling the device, redesigning it, learning from the mistake, and possibly compensating for injury.
It's obvious they screwed up. I don't think anyone is saying "it's all good now".

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Ummmm are you serious....
"Way to go Petzl. Lovin' it.',
Im afraid, is pretty much exactly saying that.
Sorry
shocked.gif

And as far as how they handle the accident being the only thing that matters.....to that Ill just say.....ummmmmm.....OK.
No real point in arguing with that logic, so I'll refrain.

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I was simply giving support behind Petzl for coming out and supporting their product. I would have been just liking it if I wasn't so disappointed by the norm. I stand behind my product therefore I remain down here. To think other guys are up there cause they flee from their mistakes is sucking.

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I understand that totally. I felt people were perhaps maybe treating this a little light heartedly. Im not Anti Petzl, I may be Anti ZigZag for the time being but even that has the capacity to change. Im really not trying to be a big douche, but I am a passionate person, and it does come out in all sorts of ways. And Ill admit they are not all good.
In the thread at AT, one of the retailers, Jonsie IIRC, had mentioned that Petzl had basically sort of implied that the climber mis used the ZigZag. That kind of irked me. It seemed like Petzzl were trying to hide behind lawyer speak. In the end, that discussion is for others to sort out, best left to them...
The climber had a set of circumstances develop that copuld have happened to any number of people over the passt couple of months. That it didnt perhaps speaks to the quality of arborist using the ZigZag, they take care to maintain a properley oriented system, and their climbing habits are such that they all, well mostly all, managaed to not cross load the ZigZag in a more critical, threatening, situation. No ofense to the injured arbs meant of course, any injury is an injury to be avoided.
My hope is, theres much to learn for everyone here. As there ususally is in these type of accidnets. As long as that is maintained and it is sorted out how, and who, and why, and what went wrong with the R&D of the ZZ then really, come the end of the day, I would join in saying 'it is all good'!
I know I hung in my Petzl saddle, off a Petzl swivel connected to a Petzl carabiner for a couple of hours today, and enjoyed it as well, I have total confidence in the Petzl gear I run... so by no means am I anti Petzl, maybe in this case I'm playing a bit of the Devils advocate. Always happy to oblige him....lol.
Have a great weekend all.
 
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I would like to know more details about the accident. Who was it, their experience, the context. I think it's great that this flaw was discovered but It sounds a bit like the guy who broke it may have been experimenting with how to bust the thing.

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If that's the case I would have thought that would be best practiced at a distance not for of the ground.
 
I collect ascenders. I would like a Zigzag for my collection. If any of you got a ZigZag and has not shipped it back to Petzl, I would like to buy it off you. It will not be used for climbing trees. At the most I will load it to get my weight barely off the ground to see how it works. I already have some unsafe items in my collection that are almost in mint condition.

If you are willing to sell your Zigzag, leave a Private Message for me with your phone number or email address and we can discuss the sale.

Bob Thrun
 
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I would like to know more details about the accident. Who was it, their experience, the context. I think it's great that this flaw was discovered but It sounds a bit like the guy who broke it may have been experimenting with how to bust the thing.

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If that's the case I would have thought that would be best practiced at a distance not for of the ground.

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I can imagine 5 meters not seeming like a far way off the ground.
 
Has there really been no more details about the fallen climber, why was he climbing hard on a zigzag in an indoor training facility taking multiple drops? What is this training facility? What happened? is he okay? Has he talked to anyone? I think everyone is eager to know the details of this serious and very important accident.
 
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I can imagine 5 meters not seeming like a far way off the ground.

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I agree. To an at-height professional, while we should all realize the danger of any height greater than our own it makes sense how someone could think of 15 feet as not very high. Especially comparing it to the heights we usually work at.
 
I can him imagine him like getting 12 feet off the ground setting himself, then pulling himself up 3 feet more without tending slack, then he lets go... Does this multiple times. 12 feet is what we are technically allowed to climb without tying in according to ANSI I believe. Maybe he was just trying to bend it to show that it could be bent but then it actually broke.
 
I saw one bent (on purpose) by one guy cranking on it with a cantilevered biner.

I am not sure who said 2 guys couldnt break it but I would bet a million dollars that my wife and I could break one with the aid of a biner and a rope after seeing that one guy did.
 
Isnt it kind of irrelevant now, the ZigZag has broken twice.
Lets not forget the second incident !
So it is not just one freaky fluke incident, it is two seperate incidents, very similar, within days of each other ?
Both climbers using a piece of gear designed for production climbing !
The videos Ive watched of the Petzl boys in the trees with the ZZ show em doing all the stuff climbers regularily do, and some they dont...lol.
They take no special care to align their carabiners etc etc...
I just think it is regardless if he was training inside, or outside, or showing people what a short fall is like, or even trying to break the zigzag, the fact is it broke when it should NEVER HAVE BROKE.
That is the issue isnt it ?
Yes everyone is curious to know what really happened, exactly as it really happened.
But if it just going to give people further cause to scrutinize someones actions in hindsight and secondhandedly, for that matter, I would just a soon it stayed secret.
Im certain, the people who need to, will learn the story.
The fact of the matter is Petzls gear broke, twice, not just once, twice.
Thats not a fluke, nor a freak occurence.
It is is shear dumb luck noone was further injured, and I doubt there are many 'sane' people still climbing on a ZigZag.
 
Wow, I had not heard about the second incident. Your right, it doesn't really matter the circumstances. The tool has a bad design flaw and now there is a recall. I'm still intrigued though
 
For those of you who have a Petzl ZIGZAG but have not yet started the return process, Petzl America has created a web form to help make things as quick and easy as possible. Please visit the below URL and enter your information to get a Return Authorization (RA) number and return shipping instructions:

http://petzl.force.com/ZIGZAGRecallWebForm1

Again, we apologize for this inconvenience. Thank you for your cooperation, your patience, and your understanding.
 
I actually liked the ziggy. Was quite excited about it actually. Got it from tree stuff shortly after the email saying "they're in!"

Not to say I was a Visionary or anything, but as I hooked up to it the very first time, I thunk to myself "that top attachment hole seems a little dinky". Not much beef there. I climbed it all day! No prob or second thought about it. Funny how much confidence is lent to a product mostly based upon reputation. I inspected as usual and piece of gear I'm gonna hang my life off of, saw nothing except that little thought.

I actually did the 1/2 second rationalization, it's Petzl, I'm sure they tested the piss outta this thing before launching to the open market. It'll be fine....

Every other Petzl piece of gear that I trust my life on is exactly that. RIG, Sequoia saddle, petzl biners, swivel, helmet, abzorber(other job), all fine tools. Good quality from a company I trust.

Petzl recalled quickly and professionally very soon after a tragic incident. Petzl admits fault in the product and takes the responsibility to get it off the saddles of tree climbers. Posting in Internet forums and every distributor within days is something I am impressed with as a response.

I hate to give it up, in fact haven't filled the form out yet. Haven't climbed it either!!! Well concepted device, maybe needed more field trials and input from no B.S. tree guys that will beat the snot out of it. To use similar phrases " idiot proof", Army proof, Marine proof it".

That's maybe what it lacked in the R&D side. I can understand the tight lips and balanced with field trials and leaking before production can put them in a bit of a bind.

Do you think twice when clipping in a DMM biner? Most any Petzl? Me neither. I think the speedy recall and the updates refresh my confidence in Petzl.

I have a lot more to say about this, but I hope I got some good points aired.
 
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