My UP Equip Experience

Honestly, I would pay the $1700 fee to pay for their mistakes if they would just talk to me like a human being. Some days I make more than that in an hour so it's no big deal really but what I won't do is lie and admit to their faults just so they can save face online. This is the main reason why I won't pay because I know for a fact they still wouldn't help me out. Now I have a 130k paperweight which I need to figure out how to fix since the video they sent me doesn't have any troubleshooting tips.
 
So I would like to update everyone on the drama that has been unfolding between me and Up Equip. I recently took down all the negative reviews and paid their shipping fees in order to make amends with them. I realize we are both at fault for the miscommunication in the shipping so I took the 1st steps in mending our relationship. Today Alain took the next step and walked me through the steps needed to turn back on the hydraulics on my lift. I applaud Alain for helping me out even with our disagreements. Hopefully, things can get better between us and we can move forward with a clean slate.
 
bnaley said:
So I would like to update everyone on the drama that has been unfolding between me and Up Equip. I recently took down all the negative reviews and paid their shipping fees in order to make amends with them. I realize we are both at fault for the miscommunication in the shipping so I took the 1st steps in mending our relationship. Today Alain took the next step and walked me through the steps needed to turn back on the hydraulics on my lift. I applaud Alain for helping me out even with our disagreements. Hopefully, things can get better between us and we can move forward with a clean slate.
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Props to both of u for figuring it out, it's tough enough having to run a circus i mean tree service everday..
 
Which model do u run @Merle Nelson ? I was looking at the 72 footer before I got a knuckle boom. I sold my bucket truck and I would need it to basically Bringing down the stem with the hook and slings when the grapple saw is done cutting. I don't do a whole lot of trim jobs anymore. Basically set up my work around the knuckle boom, if it fits or if I can reach it I'll take the job if not 99% of the job I'll recommend someone else
 
I don't have one now Island. I wanted a 90 foot lift and looked at about 5 different brands. A used 72 foot Up Equip was for sale and if it would have been a screaming deal I would have started with that. Fortunately it wasn't enough cheaper than new and I went on to try the 90 foot Up Equip. To my suprise at full extension it feels better than th 70 at full extension. (Less bouncy.)

Now I hear there is a 100 foot model.....got to do more research, thinking, and try one.
 
Merle Nelson said:
I don't have one now Island. I wanted a 90 foot lift and looked at about 5 different brands. A used 72 foot Up Equip was for sale and if it would have been a screaming deal I would have started with that. Fortunately it wasn't enough cheaper than new and I went on to try the 90 foot Up Equip. To my suprise at full extension it feels better than th 70 at full extension. (Less bouncy.)

Now I hear there is a 100 foot model.....got to do more research, thinking, and try one.
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What did you think about the all access I’ve been looking at the 83hd going to fly one in November
Just wondering on your thoughts?
 
I don't know just how to sum up my thoughts in a fair way. On important things in life - all my tree gear - I tend to like to choose for what I think is the highest quality and most functional use. To start off that lift is shorter, and then I forget what some of the other things were that weren't that shinny in my mind. Once I saw others as better I kind of forgot about it.

Others may see it differently.
 
whoisit said:
I have own an easylift 87-48aj for 6 years and when or if a problem they have always been fast and courteous, most of the time it is operator error, not knowing the safety steps to correct issues
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I’ve had my easy ift since 2019 and this has been my experience as well
 
Great customer service. My only complaint is the process for ordering parts. I wish I could just call them and have them send me the part. I have to order it through a round about way and it is super expensive because they are in Canada. One nut is like 49$ in shipping. Other than that nice helpful people who are always there for you.
 
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