Husqvarna Pole Saw Problem. Need Help

BBBTree

BBBTree

Location
CA
My boss bought a new husky pole saw. I think it's the 327... Anyway, I was in a tree, and I heard a guy and a pole saw hit the ground. I asked if he was okay, and I got no answer, so I was burning out of my tree to see if he needed help. I was half out of my tree, and he said he'd be leaving the saw with me to finish the job.

That the pole saw took a hit. It looks fine on the outside, but when I pull the starter string, it turns the chain. Also the saw won't start without holding on the throttle, and I had to ride up the idle to keep it on. Now it idles, but he chain keeps running. The chain never stops no matter what I do to unless it's shut completely off.

So anyway, I had to make a few emergency cuts with it running weird like this, so I extended it. The thing will not contract now. It just clanks like there is a gear stuck that won't let it contract.

This is bad. The boss just burned $500 on it yesterday.

Does anybody have any idea what could the problem. I'm going to fix it for him.
 
My thoughts exactly, but that's his business not mine.

I use it to buzz through stuff that would take forever to do if I climbed it, and there's no reason to climb it because all that needs to be done can be done from the ground. It's a huge time saver/money maker......from the ground.
 
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I think the question is what the hell do you need a gas powered polesaw in a tree for? Pruning with a manual polesaw is lazy enough.

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Hey Jeff, just read the dude's post. The dude's co-worker was using the gas powered polesaw cutting limbs from the ground which is an acceptable practice. I am sure a lot would agree that using a manual polesaw in a tree has it's place though, and doesn't necessarily make one lazy. I personally don't use either these days, gas or manual. But I have done in the past when the job at hand called for them, like small fruit trees and ornamentals etc. All done from the ground, I find them cumbersome and with the manual one's I find it hard if not positioned properly, not always possible, to make a good pruning cut.

As to a reply to BBBTREE, take the saw to the dealer before you make it worse. Those things are very touchy and the parts for the extension are expensive. Don't be penny wise pound foolish as the english would say.
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Ya it doesn't sound like there is much you can do with the shaft. try giving it a tune up and looking for broken pieces inside the power head.

I've used one out of a bucket and in the tree before for storm damage trees. Sometimes the extra distance is really nice. Very situational but sometimes they are needed.
 
Yeah the gas polesaw can come in handy be it on the ground or in the tree when it comes to dealing with tensioned snags that you need to cut from a distance to be safe. As I always say pick the right tool for the job. Oh yeah if the extension can't go back in, then the shaft is probably bent.
 
BBB, one thing I can imagine is that the power head may have spun a bit on the shaft...right where the shaft meets the power head. This can affect the throttle cable tension. Give that a peek and make sure all the parts are in alignment. I learned from a very talented mechanic that you should always start with the simple checklist first, then get into more complicated repairs if they are even needed.
 
I took it apart last night. It comes apart fast, haha, but putting it back together took a long time. The handle with the throttle trigger etc was sort of complicated to figure out, and that's what took talent to repackage.

I looked at the clutch, and it looked fine. I must be deceived though because the clutch still won't release to let the chain still while the engine is in idol.

The shaft was torn down in pieces for a few minutes, and I managed to start sliding the two shaft pieces back together. I thought the problem was solved, so I didn't contract the shaft completely before I put it back together. Now the shaft contracts a few feet before it is blocked from contracting. I think if I tore down the shaft again, and slid them together, then reassembled it, the shaft issue would no longer be a problem. I can't say anything about the clutch issue; over my head at this stage in my career.

It's going to the shop on Monday.
 
Sometimes it's best to let the pro's handle the saws. They know what they are dealing with. Don't get me wrong I have become pretty learned when it comes to saws but I did get some instruction from the dealer dudes.
 
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