Jehinten
Been here much more than a while
- Location
- Evansville
I've owned a rope jack for probably 7 years now. Great piece of equipment for a quick mechanical pull especially if your mini skid is already busy with another task or if you need it up in the tree.
After several years of use, my handle was slightly bent which didn't affect its use and finally, a bushing wore out where the ascender is bolted to the handle and eventually caused one of the ascenders to break free from the handle. Due to the design of the tool, the other ascender held the load.
I contacted CMI about replacement parts to rebuild it and they suggested that I return it to them for inspection and repair as the bushings have to be pressed in. I shipped it in on the 6th and received a brand new ropejack today on the 18th.
They didn't ask for a proof of purchase, send me back to the retailer or tell me that I exceeded the expected life of the tool, all of which would have been reasonable answers.
Sent from my SM-S908U1 using Tapatalk
After several years of use, my handle was slightly bent which didn't affect its use and finally, a bushing wore out where the ascender is bolted to the handle and eventually caused one of the ascenders to break free from the handle. Due to the design of the tool, the other ascender held the load.
I contacted CMI about replacement parts to rebuild it and they suggested that I return it to them for inspection and repair as the bushings have to be pressed in. I shipped it in on the 6th and received a brand new ropejack today on the 18th.
They didn't ask for a proof of purchase, send me back to the retailer or tell me that I exceeded the expected life of the tool, all of which would have been reasonable answers.
Sent from my SM-S908U1 using Tapatalk










