If you think this is all about bashing I think you don't get the point: This is about sleeping well at night.
We have publicly written that NO ONE HAS THE RIGHT TO CRUCIFY ALL ACCESS FOR BREAKAGE reported all over the medias, the web, on several rental equipment magazines, on facebook or elsewhere. They are just selling the product and we understand what an awkward position they must be in.
By the way, All Access doesn’t manufacture the lifts... How can you state this? They told you that? You’ve seen it at their shop? All Access is a distributor, like us. Yes we compete fiercly but until this issue, WE have always fought in the « cage » of specs and features of units.
What makes us MAD is the joint declaration with the manufacturer who rejects any responsibility barely 2 days after the last accident, even before the investigation process is put in place. This is not acceptable from our point of view, and from any manufacturer’s stand point. Furthermore, the official statement from CMC owner’s son on FB few hours later.
Take a few moments and make some search on the web about how serious manufacturers address this type of situation. Without spending to much of your time, type JLG lift recall, Genie Lift accident report, Manitowoc accident and see for yourself how they manage this kind of event. The point is to make people AWARE. This is my point. Period.
If all of your comments on this tread about this incident serve to convince yourself that your own unit is okay, it's your decision. In the meantime, I suggest that you contact your insurance company to shed some light on it. It appears that some insurers have already instructed their customers to stop using the equipment while awaiting findings. Search the web and you will see.
But what about the CMC owners who happen not to know, or are not aware? Has their lift been inspected like yours? Can they state with as much confidence than you how safe it is? Do you really think that Sam Neterval-Quiel jumped in the bucket tossing a coin?? NO. Up until his lung got punctured and his bones broke, HE TOO THOUGHT HIS LIFT WAS SAFE!!! Needless to say more... If that doesn’t make sense to you, what will...
In order to answer your allegations about Easy Lift , here are the brutal facts;
YES, It is very possible for cracks to form on manlift, knuckles booms and cranes. This is why there is an obligation to in spect them daily, weekly, monthly and annualy. This is not just some small talk in a tea lounge, it’s mandatory. If a customer with one of our lift discovers a defect, he must report it immediately. The only information available about serious and potentially life-threatening cracks on EasyLift is the result of equipment that has been damaged / rolled over when unloading from the trailer. If you have any other information on this subject, please share it.
YES, we had carriage problems with the half dozen of the early 87-48AJs put into service early in 2017. 100% true. You have the right information and we have already posted multiple times on this a long time ago. We have never hidden this because in the age of social media, nothing is hidden. While this was not a life threatening item, the vast majority, if not all, of the units involved were repatriated at our expense and repaired.
YES, we have faulty switches and sensors sometime . There is not a switch manufacturer who does not have this issue. And again, it is not information that is hidden, nor involving someone's life. Each of the switches or sensor fail is compiled independently in order to ensure that the fail rate remains acceptable. If it’s ever happen, we assume that the manufacturer will find a solution , replace or update it with something more reliable. As far as now, depend on the model of switch or sensor, the fail rate is something around 4/1000. FYI, fail rate mean that the cause is unknown. If the switch is physically broken by self inflicted damage, this is not counted in the fail rate. There are hundreds of owners on this forum who never replaced any in years. Some have replace 1, some have replaced more.
YES very special parts may take a long time to arrive BUT it must be really special or painted to your company color because no one on this forum will be able to say that you are right and that they have had to wait for weeks and weeks. We take great care to compile all the data and our fill rate from 2018 to 2021 is 98.5% of the parts ordered are shipped in 12 hours or less.
YES, you can search the web and find what it takes to catch us wrong to convince yourself that your unit is safe. Search as much as you want, we do what we do for those who do not.
YES, Dave Webb is as a competent person having spoken to him on the phone several times in the past.
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