- Location
- Chapel Hill, NC
I guess I think what we're seeing is their desperate colors rather than their true colors. A LOT of folks have no income right now and they're doing what they have to to pay the rent and buy food. I'll not be one to begrudge them for that.
These guys are clearly different from professionals and the kind of customers I target want professional work. I almost never lose a bid to them, even when my price is double.
Good customers don't measure professionalism with licenses or insurance or tons of heavy equipment... they measure it with behavior, results and the relationship.
Behave professionally and get quality results and you won't have to contend with the handyman types very often. But you WILL have to deal with guys like me who know from long experience in business that high overhead will kill you quicker than anything else. My prices are definitely lower than the big outfits with four trucks, two chippers, a bobcat, a bucket and a grinder. That ain't my fault, it's theirs. I get the same results they do... just not the same volume. They do four jobs to my one, suits me fine.
If you can't stand the heat, get out of the kitchen. Trying to bust somebody's chops because they don't have all the stuff you have is weak and anti-competitive. If you're lucky enough to have started with a chipper and a dump truck, more power to you... but that ain't the ONLY way to do it.
These guys are clearly different from professionals and the kind of customers I target want professional work. I almost never lose a bid to them, even when my price is double.
Good customers don't measure professionalism with licenses or insurance or tons of heavy equipment... they measure it with behavior, results and the relationship.
Behave professionally and get quality results and you won't have to contend with the handyman types very often. But you WILL have to deal with guys like me who know from long experience in business that high overhead will kill you quicker than anything else. My prices are definitely lower than the big outfits with four trucks, two chippers, a bobcat, a bucket and a grinder. That ain't my fault, it's theirs. I get the same results they do... just not the same volume. They do four jobs to my one, suits me fine.
If you can't stand the heat, get out of the kitchen. Trying to bust somebody's chops because they don't have all the stuff you have is weak and anti-competitive. If you're lucky enough to have started with a chipper and a dump truck, more power to you... but that ain't the ONLY way to do it.
