Shockingly poor is all I can say about the job.
I would suggest having the boss out and asking about the raised issues. I am curious about what what written into the contract. Print out this thread for support during the conversation.
I would request return of payment and re-"pruning" of the tears.
I'm curious about the verification of credentials, and the price paid for the work.
An interesting bit of info on Podocarpus from Wiki. Gondwanaland and all.
Podocarpus and the Podocarpaceae were endemic to the ancient supercontinent of Gondwana, which broke up into Africa, South America, India, Australia-New Guinea, New Zealand, and New Caledonia between 105 and 45 million years ago. Podocarpus is a characteristic tree of the Antarctic flora, which originated in the cool, moist climate of southern Gondwana, and elements of the flora survive in the humid temperate regions of the former supercontinent. As the continents drifted north and became drier and hotter, Podocarps and other members of the Antarctic flora generally retreated to humid regions, especially in Australia, where sclerophyll genera like Acacia and Eucalyptus became predominant, and the old Antarctic flora retreated to pockets that presently cover only 2% of the continent. As Australia drifted north toward Asia, the collision pushed up the Indonesian archipelago and the mountains of New Guinea, which allowed podocarp species to hop across the narrow straits into humid Asia, with P. macrophyllus reaching north to southern China and Japan. The flora of Malesia, which includes the Malay peninsula, Indonesia, the Philippines, and New Guinea, is generally derived from Asia but includes many elements of the old Gondwana flora, including several other genera in the Podocarpaceae (Dacrycarpus, Dacrydium, Falcatifolium, Nageia, Phyllocladus, and the Malesian endemic Sundacarpus), and also Agathis in the Araucariaceae.