An update for those interested:
Apparently our machine is a 1400, not a 1400XL like the giant sticker on the side says. Anyway, there was a "non-mandatory" recall on a kit to remount the engine and avoid it rattling to pieces. Never done on my machine, i bought it used and the dealer never did it. Also, no one ever told me that it needed to be done. I got recall notices for my 1996 ford f-150 all the way up until i sold it in 2009. I would have hoped for similar treatment from Vermeer.
Anyway, I'm on the hook for all repairs. $1800 for the repair kit (3 weeks until delivery from vermeer), already $2k in labour and probably another $2k to install the kit and repair other damages.
Maybe it's my fault for not inquiring about "non mandatory" recall items. Regardless, i'm pissed.
If you have a 1400, look into this kit and install it.
I will be looking to add a new chipper to the team and bumping our 2005 1000xl to a spare. Looking at morbark, maybe woodsman after reading several comments. Something big enough to chip me entirely without bogging down or clogging the chute.
vince