tree stuff, its been real....

Of course Steve, I understand. You are a very clear communicator and have only provided invaluable feedback that I’m sure TreeStuff will take to heart.

Although certain things slip through the cracks at times, I do feel like both companies are continually working to refine their processes and reach out for additional help as needed.

It’s great to have a platform where both legendary industry innovators and supply companies can work through past issues and reach mutual understandings.

It’s obvious from this thread that we have a great bunch of people working tirelessly for us to supply tree people the gear we need to get our job done... because there’s nothing more important than getting the job done;)
 
Tobe_Sherrill said:
I generally don’t trade reactions in this manner. I will, however answer to
Paul once and for all, because most viewers/entrepreneurs are savvy enough to get it. Hereafter Paul, feel free to discuss anything with me face to face or by phone.

Like any retailer, Sherrilltree generally tried/tries to turn a profit. It’s the capitalist way. Like any smart tree service, you probably don’t work for free. If so, you don’t last very long. In retail, there’s a mark up threshold for survival (15-40%), and then there’s ridicules margins (100-300%) that simply don’t exist in general business-to-business transactions. With the Wraptor, based directly on Paul's recollection, Sherrilltree attempted a 26% markup, as did those dealers who we followed, or those who followed us. If a tree service is selling hard goods to a homeowner, like say Bug Barrier or Alturnamats, I’ve always recommended the same general formula.

It’s really that simple.

Thomas and Paul- good luck with all you do.
Click to expand...

@Tobe_Sherrill Again alot of bs here . So many of us do free work. You haven't got a clue and know absolutely nothing about our world.
Out of touch. Profit, capitalism, corporate america gives you the right to be corrupt, lie, cheat and steal.
you can't or won't see the truth. :cachetada:I can take a slap in the face, turn the other cheek I will do this all day.
Tell me some other truths about our arbworld.
 
@RopeShield
I don’t know you except from what I’ve seen here on TreeBuzz. From what I’ve seen you do a lot of complaining. Maybe it is justified. I don’t know the back story or who all wronged you, but I will say your approach doesn’t help your case. You seem to have very bad luck with everyone you have done business with or tried to do business with. Just from an observers point of view it seems like you need to take a few deep breaths and find another method of expressing your side of the story. I would be willing to listen if there wasn’t so much that comes across as slander and if there was more civility. Please understand it is not my intention to create issues... just to be an unbiased bistander. There might be too much steam coming out your ears that you can’t see, for yourself, that you have been coming across this way. I really appreciate innovation and the minds that are continually searching for answers, solutions, and perfection. You have a good head for this stuff, but you have been hung up on products that have been turned down and are focusing so much of your attention to vengeance that it is keeping you from moving on to better brighter things. I know it is hard to let go, but you have to let go if you want to use your hands again. I have had a bunch of concepts flop, but I respect others views and try not to get too attached. Just keep aiming high. You’d do better to aim high and miss, than aim low and hit. I’ll keep my eyes open for your next invention.
 
pctree said:
Good post John. I recognize I am holding onto a lot of negativity also towards Sherrill that really does me no good. Trying to come up with a better solution but hard to let go...
Click to expand...
You are a good guy Paul. It is really hard when you’re passionate about something to be anything but passionate about it. Passion is a strong emotion and when it is challenged it is hard not to fight back. I am also not saying to give up on something just because it is challenged. My suggestion would be to not burn a bridge down while fighting to have the right to use it. It doesn’t do anybody any good when it is black and sooty laying in the ravine below.
 
John you really need to do your homework before posting. You also are missing important info and add to the lies and crap.
No thank you this conversation is going nowhere. more of the same st ts bs.
 
RopeShield said:
John you really need to do your homework before posting. You also are missing important info and add to the lies and crap.
No thank you this conversation is going nowhere. more of the same st ts bs.
Click to expand...
Maybe so. But as I said I was just sharing what it looks like from someone watching from the sidelines. I am saying without any other information, you have not been demonstrating very good sportsmanship. That’s all I’m saying. It would be illuminating to do my homework and see what really is going on, but you have made it pretty hard to see past the excitement in each of your posts. Just saying.
 
That's been my greatest beef. Sportssmanship or more precisely the lack of on sherrilltree part.
Just sharing so you all know and not giving two shits regarding burning bridges .
I did great and positve things all over the world all on our own without their help.
Luke was great and took a chance with us and helped to get them into the hands of arbclimbers in the US. TreeStuff had courage We had great succes in Europe.
What Sherrilltree did was disgusting and unforgivable. I have a chance to write history here. That is all you don't have to believe me or like it.
I have shared a ton of info here on the buzz and helped many over the years with my research, words and thoughts. And to suggest that I complain a lot is maddening.
John I don't know you but see you heart is in the right place. Thank you i' ll keep it mind.
Sometimes being positive gets you nowhere
Negativity begets negativity
Either way some good comes out of this.
Don't trust sherrilltree
Don't believe everything you read
Proof is in the science
Do your homework
Be prepared
 
evo said:
Ditch that laynard though!
Click to expand...
It gets replaced quite often. Also that pic is from two years ago. Secondary life support. My primary is always on. I haven't survived 20+ years in this by trusting anything. My spidey sense tells me when to stay alive. I don't climb on a regular basis but if I did my life support replacement would be less than 3 months. On my second maxflip since then.
 
treebilly said:
It gets replaced quite often. Also that pic is from two years ago. Secondary life support. My primary is always on. I haven't survived 20+ years in this by trusting anything. My spidey sense tells me when to stay alive. I don't climb on a regular basis but if I did my life support replacement would be less than 3 months. On my second maxflip since then.
Click to expand...
Not getting on a high horse. The crimped sewage fittings seem to be prone to failure. It’s been pissing me off more isn’t known or done about it
 
i know. I honestly probably replace my gear in less than half the time the manufacturer recommends. My oldest climbing line is two years old. Prior to that they lasted 12 months max. Difference now is I have four different lines and I'm mostly a bucket baby. Want to become a crane baby in the worst way. That one in the pic is now a sled puller for my quad when the kids want to flatland sledride.
 
RopeShield said:
That's been my greatest beef. Sportssmanship or more precisely the lack of on sherrilltree part.
Just sharing so you all know and not giving two shits regarding burning bridges .
I did great and positve things all over the world all on our own without their help.
Luke was great and took a chance with us and helped to get them into the hands of arbclimbers in the US. TreeStuff had courage We had great succes in Europe.
What Sherrilltree did was disgusting and unforgivable. I have a chance to write history here. That is all you don't have to believe me or like it.
I have shared a ton of info here on the buzz and helped many over the years with my research, words and thoughts. And to suggest that I complain a lot is maddening.
John I don't know you but see you heart is in the right place. Thank you i' ll keep it mind.
Sometimes being positive gets you nowhere
Negativity begets negativity
Either way some good comes out of this.
Don't trust sherrilltree
Don't believe everything you read
Proof is in the science
Do your homework
Be prepared
Click to expand...
Thank you for understanding where I am coming from. I will try to do my homework and stay informed. I apologize, it was not my place to say you complain a lot or any of that really, but since it’s on a public forum I thought, “I can say stuff too.” And that is the problem with open forums, you get all sorts of people talking about stuff they don’t know about:D...But maybe I said some stuff that helped too. If the shoe fits wear it, if not it’s not for you. Thanks.
 
Crimsonking said:
Nothing against Luke, but his model set up unrealistic expectations in his customers to an extent. Treestuff redefined customer service, but some of the ways it did so was unsustainable. Sure, prompt, cooperative action and good stocking are good CS anywhere, but the talk about freebies and some of the over-the-top things they did to correct mistakes weren't good business, and weren't even necessary to maintain good CS. Yes, I benefited from some of these, but never held their actions as an expectation.

Now I know some of you are talking about bad CS experiences, and that's different than the bad attitudes based on an unrealistic expectation of a business. How many of us have been generous to a fault in our tree work and have had to reign it in to sustain ourselves. And how many of us have resented customers who want the best, most thorough service for the bottom dollar, and who whine about the price throughout the job while we're thinking, "you have no idea how much this is costing ME!"

Again, bad service is not something I'm trying to excuse, but let's remember that they, like us, are in business to offer services to their clients, and want to make a living doing it. So let's act like these are business transactions- and, sure, if it's bad business, call it out. But if it's merely business without the gimmies, go and whine to every distributor that doesn't throw free stuff at you.
Click to expand...

Time to eat some humble pie.

I have to confess that I've felt self-righteous about people wishing Treestuff would be extravagant once more. Well, I was being a hypocrite, and was made aware of that today by the generosity of Nick Bonner.

STTS offered me the opportunity to participate in some prototype testing, and in my selfishness, when finished, I asked what was in it for me. Nick, though rightfully bothered by my entitled attitude, promised a unit once they hit the market.

Still ignorant of my hypocrisy, I left a review of said product, yes, to let everyone know how great it is, but also in hopes to remind Nick of his promise.

Well, he delivered, despite my intentions. He kept his word, and went above and beyond to show that Treestuff is still generous and will take the high road.

Nick is passionate about Treestuff. His commitment to the brand and his team is why he gets worked up sometimes. Thanks, Nick, for your generosity. I am sorry for being the whining, entitled arborist I was quick to condemn before.

Luke, you're right. Your model works. I spoke in ignorance as one who hasn't owned a business. People who choose to generously recognize value will not lose.

I hope the current snags can be solved quickly for you guys. Blessings!
 
RopeShield said:
@Tobe_Sherrill Again alot of bs here . So many of us do free work. You haven't got a clue and know absolutely nothing about our world.
Out of touch. Profit, capitalism, corporate america gives you the right to be corrupt, lie, cheat and steal.
you can't or won't see the truth. :cachetada:I can take a slap in the face, turn the other cheek I will do this all day.
Tell me some other truths about our arbworld.
Click to expand...
Thomas, you appear to be carrying a grudge and you really should try to let that go for your own wellness.
 
RopeShield said:
Sherrilltree has one ot two they promised to return last time we tried to do biz together. Pass one on to treebilly. @Tobe_Sherrill
You don't like it but won't return them either?
Click to expand...
Thomas, I hope that my responding in this thread doesn't come off like an attack on you because I appreciate you as my fellow brother in trees. I just can't sit and watch as others speak about someone I respect and hold high in my life as an Arborist and a man. I've only met you maybe twice and can't speak about you and our relationship so I wont. I can speak about Tobe though.

You see, Tobe is a man that I have know for quite some time. Initially I found him friendly and outgoing and then later realized how passionate and intelligent he was. We became friends in a very genuine way. He welcomed me into his home as he has done for many. And as a man in a position that he was in at the time, it's common that he would try to benefit from friends like me. He didn't. He was honest and genuine. And for that I am grateful and appreciate his friendship even more.

I'm not going to go on about how he did business beyond how he was with me, but I will say that I saw many times with my own eyes how some asked Tobe for so much. Free this and free that. You know what....he did it. He knew he didn't have to and maybe shouldn't have in some instances, but he did anyway. And knowing how smart he is I know he knew exactly the value in each of those decisions.

I have no problem with anyone ever stating a problem they've experienced with facts and events. And Treebuzz is a place to hopefully empower us regular arbs and give us a voice, and thats all I am doing. Speaking up on something I feel strongly about. Tobe is a great friend and continues to prove why he should be just that.
 
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