Thanks, for the input. I typically give a homeowner a free estimate/consult, but I definitely charge for Consultations with a capitol "C". These are a good part of my bread and butter, and are usually reserved for developers and municipalities. Plus making myself a bit of a 'community resource' is a huge part of the company image. The idea is eventually to have a company that in the public opinion is virtually indeferential from a non-profit.I really want people to feel that when they call Integrity, they'll get just as unbiased, and well-researched info as the would if they called the university extension service.I know that sometimes I just get bilked for free info, and a client then goes with the low-ball bid, but that's a sacrifice I'm willing to make.