I am starting this thread based off of a different thread that I started on buying used equipment. When we were looking into buying equipment, we researched so many different companies and pretty much only found people complaining about getting screwed. I want to start a positive thread about where you purchased tree care equipment like chip trucks, bucket trucks, chippers, stump grinders..... you get the picture. Maybe this thread will help others who are looking to buy from a dealer.
We got our truck and chipper from Mainka Enterprises by Milwaukee WI. Our experience was not all peaches and cream, but by enlarge we have been happy with our dealings with them. The quality of our truck and chipper were exactly what we had expected. The few minor issues that we had with the equipment was taken care of by there service department. We had a problem with a leaky PTO and they sent a mechanic to work on our truck 2 separate times, and we are about 1.5 hours from their shop. We also had an issue with the auto feed on our chipper not working properly. Again, they sent a mechanic up to work on it. We have had other small issues come up with our equipment, but they were pretty cheap fixes and most of them we could fix ourselves. We expected to have some problems because we were buying 15 year old equipment and we understood that we were not getting new stuff.
When doing our research, we talked with several people who were not happy with Mainka Enterprises but we also talked with several people who were very happy with them. I think you will always find people who are not happy with a company, but you never know what the customers expectations were and what was promised to them. I was overall happy with Mainka Enterprises and I would go back to them again in the future.
Please feel free to share any good reviews of companies you purchased equipment from. I am especially interested to hear about companies that advertise in Tree Trader since this a common place for tree companies to look for used equipment.
We got our truck and chipper from Mainka Enterprises by Milwaukee WI. Our experience was not all peaches and cream, but by enlarge we have been happy with our dealings with them. The quality of our truck and chipper were exactly what we had expected. The few minor issues that we had with the equipment was taken care of by there service department. We had a problem with a leaky PTO and they sent a mechanic to work on our truck 2 separate times, and we are about 1.5 hours from their shop. We also had an issue with the auto feed on our chipper not working properly. Again, they sent a mechanic up to work on it. We have had other small issues come up with our equipment, but they were pretty cheap fixes and most of them we could fix ourselves. We expected to have some problems because we were buying 15 year old equipment and we understood that we were not getting new stuff.
When doing our research, we talked with several people who were not happy with Mainka Enterprises but we also talked with several people who were very happy with them. I think you will always find people who are not happy with a company, but you never know what the customers expectations were and what was promised to them. I was overall happy with Mainka Enterprises and I would go back to them again in the future.
Please feel free to share any good reviews of companies you purchased equipment from. I am especially interested to hear about companies that advertise in Tree Trader since this a common place for tree companies to look for used equipment.