Thanks everyone for your response. To the question, why was I asking about Bartlett, I'll be glad to tell you. To begin with, I highly value your opinions. I believe in the concept of peer review. Along with the few irresponsible no life losers who constantly haunt this forum because they have nothing else to do, there is also the larger group, who are the best, most knowledgeable, thoughtful and talented tree service professionals in the world. Why Bartlett? I was looking at tree service websites to get ideas that might work for Poteet Tree Service. I came across Bartlett and was very impressed. From their website I found out they're coming up on their 100 year anniversary! Three or four generations? Now that's remarkable. That sparked my curiosity as to what you guys might think of them. I know this is counter intuitive, but I believe intraindustry criticism or peer review is a more accurate indicator of long-term survivability than the current balance sheet, the latest customer service rating or how long you've been in business. Dale Poteet