I would just like to add that a rescue of this type is very different for a TRT team than for a climber at a comp.
At the comp usually the access line is pre-installed, you are geared up and just have to step foot into the ring. The base of the tree and the tree itself has been cleared of debris. There's the luxury of watching others and formulating a plan of what worked and what didn't. Etc.
For the TRT team they may arrive not knowing what exactly they have to deal with. Is it a spar rescue? A canopy rescue? Is it a tree worker with a harness at least, or is it a skydiver, a person trying to retrieve their drone or cat, or it could be someone under the influence or suffering from a medical condition that decided to climb a tree and now cannot get down.
Then the scene most likely will not be easily accessed. Usually its in the back yard, in our case uphill in the front yard and then downhill on the backside. Equipment has to be carried.
The base of the tree could be cluttered with limbs that has been cut like they were in our case, making it difficult to install lines and even see or communicate with other TRT crew.
The dangers that most comps simulate or at least is verbally mentioned can be a real concern.
And it could be dark, which was the case for us. Although the non TRT crews did a great job at our incident getting lighting set up.
A comp rescue can be stressful, but a life is not actually on the line. Add in possibly the victim and or bystanders screaming at you to do something while you are trying to do so with all of the above obstacles and other things unexpectedly thrown in.
Having said all that I will not say anything negative about the reported 2 hours. To many unknowns of the situation and what had to be dealt with and if that time is accurate and what the time includes.
Is that from the time the call came in, was the call located for a long response time for the TRT team, was it at peak traffic times or other delays present (RR crossing delay), was the time stopped the minute the victim reached the ground or did it include going in service from the call.