Hey everyone, Nick Bonner here.
We have been working behind the scenes over the last few years, and have dialed our shipping speeds in to the point where we are ready to put our money where our mouth is, in a big way.
We aren't perfect, and we wont ever be, but if you order In-Stock Items...
I personally review all of our product reviews. When product reviews are negative they still get posted. If a review has no meaningful content, or has foul language, is lewd, crude, or otherwise unhelpful it doesn't get posted.
Sometimes we are able to reach out directly to the reviewer and...
The price on Treestuff for this item is an error. We have definitely taken price increases on this and all items we sell, but certainly not that much. I will look into it.
Slick pins are patented by Pivot Pin, and are all made in the USA.
There has NEVER been a failure of a steel core flipline using our swaging process. RopeLogic wirecore swaging captures the full load bearing rope sheath and the load bearing cable cable. Redundancy is not an accident.
Just popping in– we are in the process of manually refunding 165 individual orders right now. It's a fun process, but it is time-consuming. We are hoping to have them all started this week and then it takes a few days with the banks.
Some folks might see a longer wait do to some various...
I would think that as a small business with no non-standard debt you should be aiming to spend about .50 of every dollar on labor and staff, .25 of every dollar on overhead/debt/investing in the business, and taking .25 of every dollar as profit for the shareholders (you).
Broad strokes.