Hiring Employees - Best Practices

Sounds like the task of training people to be good tree workers isn't a strong feature of many tree businesses out there. The economic goals of a tree business are strenuous and challenging, for sure. Employee retention, mismanagement of human resources, and poor planning for future growth are problems that wont be solved easily from the same leadership responsible for creating them. Thus, the climber for hire shortage.
My idea is simple and small. I want to start a tree climbing club. It doesn't have to be big or expensive like a training program for amateur arborists or trade school. Its recreation. People that are interested learn skills and gain knowledge off the clock, but along side a pro that happens to work for so and so. Dedicated members with extra tree hunger have the option to level up into a job if they so desire.
If you cant have NATS or Arbormaster level training for average hires, then you could try to attract above average hires through community enrichment.
Maybe you don't get anyone working, but at least you get people in trees!
This sounds like a semi-good idea, however, climbing is only part of what we do. Just because you can climb doesn't mean you can perform proper tree care. You also have the safety factor with saws aloft. Find a way to incorporate this and you are on to something!
 
Along a somewhat similiar vein, we're seeing less and less interns and graduates who've studied arboriculture/horticulture/ urban forestry etc. My current new hire/kinda intern is great but lately is hard to find kids who know a dogwood from daisy. Let alone know anything about plant science.

Anyone else having a similiar issue?
 
In our industry you have to continually train. Its a pain in the rear! You feel like a broken record. You know how many people I have taught over the years how to back up a truck and chipper, tie a bowline, and sharpen a saw etc.
One trainee on a crew of four with the three other member well skilled is the best way to train. Your still producing your daily quota and providing the time to train the least experienced. Like the expression goes. "your only as sting as your weakest link"
I find that I would rather train from the ground up, even though it is a pain. As an owner the pain is just what was mentioned. I hired an amazing employee a year and a half ago. Super nice kid with an excellent work ethic. He had zero experience. Just a drive, motivation, and a work ethic. In a year and a half I had him climbing, felling, rigging, pruning, hanging off the crane, beaching the truck up, running the log truck etc. I finally got to the point where he was starting to make me money and he moved to Jackson Hole to ski. Can't blame him, but now I am back to square one with another green horn...Here we go again. BUT!!! I have two other employees, plus myself that are skilled and we all together are training the new employee.
You just have to continue to recruit good, solid, drug free people that want to learn. They are hard to find but when you find them you want to hold on to them as long as you can.
 
Youre right about climbing being a small part of the whole puzzle, but it's the glorified, exciting, thrilling aspect that attracts the most attention to the job.
Climbing clubs are by no means a training ground for tree workers, but I think it would be a good way to passively recruit people with a promising outlook while getting them started on the climbing skills that are so motivating.
Nobody looks at a guy stuffin the chipper and goes, "I wanna do that when I grow up," unless you're like me and have a dark, wide, destructive streak.
 
The training process for modern tree crew's is so long and intensive, it's a wonder there aren't more trade schools or equivalent institutions where you can learn everything you need to be a productive member of a company. Lets start one! Tree buzz academy!
 
I bought chipper just cuz I thought it was cool to stuff tree parts in it ...... had absolutly no intentions of making money with it at the time ... have no idea what that means..... Royce the way you roll seems like if you needed a climber you just holla on here and they come running
 
what has worked for me, I have developed a training program that helps me to build my younger less experienced climbers. we have a detailed written tiered and structured program that we are constantlu working to fill and manage. over time this has created a nice pipeline of experience we can call on when we need
 
What do you guys recommend for a younger guy with a lack of attention span?
I have a kid who has been working for seven months and is really good but his attention span stinks. He wants to learn to climb but has yet to show me he has learned to tie a single knot but I'm not sure if I should let him in the tree due to his "get er done" tendencies.
 
I believe that if they can't take the initiative to learn a knot then they shouldn't climb. If a groundy won't spend a little time on his own to learn/research all he can, then I feel it's just a job to them. What happens if he gets in a hairy situation, or nicks his rope? IMO, the best climbers, and workers in general, have a passion for their work.when I started, I spent countless hours of my own time watching all the YouTube videos I could and reading as much as I could. I love what I do and have worked hard for it which makes me want to see New guys work for it to. That's all!
 
I believe that if they can't take the initiative to learn a knot then they shouldn't climb. If a groundy won't spend a little time on his own to learn/research all he can, then I feel it's just a job to them. What happens if he gets in a hairy situation, or nicks his rope? IMO, the best climbers, and workers in general, have a passion for their work.when I started, I spent countless hours of my own time watching all the YouTube videos I could and reading as much as I could. I love what I do and have worked hard for it which makes me want to see New guys work for it to. That's all!

No knots = no climbing.
 
What do you guys recommend for a younger guy with a lack of attention span?
I have a kid who has been working for seven months and is really good but his attention span stinks. He wants to learn to climb but has yet to show me he has learned to tie a single knot but I'm not sure if I should let him in the tree due to his "get er done" tendencies.
In the apprenticeship program we had 12 knots we had to learn and demonstrate blindfolded before we could climb. Give him 3 knots to practice at lunch. Before he leaves at the end of the day have him demonstrate them to you. If he does then reward him. Maybe a dinner certificate or some such thing.

As far as the attention span issue, one of my instructors, Ian Bruce, stated, ADD is practically a prerequisite for an Arborist!
 
Recruiting and hiring is a full time grind. Our company is experiencing some very healthy growth nationwide now and my individual contracts are expanding. It takes a tremendous drive to just field all the resumes, screen and interview candidates, not to mention background checks and drug screens. I try very much to hire hard now to manage easy later. Learning as much about the candidate and their future expectations and aspirations all while giving them the most useful information about the position. The biggest limiting factor for me is getting applicants. There are tons of competing outlets as mentioned before. Many times, such as now, time itself is an additional limiting factor from the clients, we just need staff now. But that is part of my job, so I try to carve out the time or make time when necessary. Not everyone has that luxury. Those LimFac's make hiring a tough climb.

Planning and following a process is what helps me the most. Then there is always what Mike Tyson once said, "plans are great until you get punched in the face." Sometime the right person falls into place and it is hard not to pull the trigger without due diligence.

Developing relationships with universities, colleges, and the industry in general is time consuming but pays huge dividends. This really helped me meet and hire some quality people under a tight schedule. In the area I was unable to expend that time, I did not get the same pool of candidates. I have tried to keep hiring, building the brand and the team first and foremost. I worked pretty hard this fall to actually get some handshakes to students on campus, beyond posting on the job boards and job fairs. Some of the above mentioned institutes of higher learning are in business to make money and not rainbows (aren't we all?) so they will refer you to the job fairs. I say damn the torpedo's and try my very best to get in front of students, alumni, clubs and classes.

An emerging limiting factor, for me anyway, is gaining a better understanding of age demographics and the varying needs. I'm not a millennial, but have many who work for me. Their expectations are far different than what mine were as an entry level operator. And to their credit, times have changed, inflation and healthcare aren't what they were 20 years ago. Plus, it seems many times that candidates are coming to interviews better prepared to ask solid questions, which I take as a good sign. Trying to understand all aspects of age demographics is tough.

Y'all take this with the usual grain of salt, I'm hiring for consulting positions and do get many climbers but generally speaking, the entire process from creating the opening to closing the deal is as hard as it is important.
 
Y'all take this with the usual grain of salt, I'm hiring for consulting positions and do get many climbers but generally speaking, the entire process from creating the opening to closing the deal is as hard as it is important.
It's the process that is important and only varies in the details slightly. Whether it is a formal conscious process or not makes all the difference. By formalizing hiring you will be forced to forecast needs instead of reacting to demand.
 
It's the process that is important and only varies in the details slightly. Whether it is a formal conscious process or not makes all the difference. By formalizing hiring you will be forced to forecast needs instead of reacting to demand.

I agree. Knowing what you are looking for in advance is first. Having a process for recruiting, pre screening, interviewing, and tendering offers is critical to achieving that.

I've found that having this formalized including not only what questions will be asked but being able to track and interpret the responses makes rating candidates easier to manage.

By understanding how long these processes take, I can budget my time, let the prospective employee know how long to plan for an interview, and give our client a timetable for bringing the team on.

As a supplier of contractors our clients have needs that require a process that is agile and scalable. The process helps fulfill this.


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