Hello guys,
Oddly enough I just discovered the same issue in Pella Iowa yesterday during a Vermeer Customer Day with our rep, Tim Bushnell's cube (the material relax issue at least). Tim's cube (which has considerably more road-time than mine) folds with little more than a stiff breeze. This absolutely concerns me/us. I will be informing our supplier when i return to Greensboro (currently attending Recreational Tree Climbing Rendevouz in CO).
We found that (again, only regarding the collapsing issue) Tims cube collapses easily in the direction that he's always twisted it (according to directions) but not so easily in the other (counter clockwise) direction. Is this the same with you? Greg Good warned me that he'd had difficulty replicating the product with American sources... i did take this into consideration.
As for Heinrich's findings, this I haven't heard. I suspect that by the language, this might be here-say (no insult intended). Is that true? He hasn't reported the rods tearing through to me anyway. We're not "close" necessarily but on this product we have a certain "gentlemans' agreement" for compensation. He's quite innovative.
As for "whimpy cubes" will approve replacement (with the current version) on anything returned and provide a revised model for replacement in the future. Sorry for the problem, it wasn't purposeful.
Safety first!
Tobe