Spam control

Discussion in 'Support & Announcements' started by Shawn, Dec 26, 2014.

  1. Shawn

    Shawn Active Member

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    Seems like there've been quite a few "new member" profiles lately spamming, just curious if theres any way to control that at all?

    Diet pills, discount designer sunglasses, etc, etc. i like a good deal as much as the next guy, but its painfully obvious they're spammers...

    Thanks!
     
  2. GregManning

    GregManning Super Moderator Staff Member

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    I know. It seemed to be getting worse.
    Just before Xmas I was deleting 11 or 12 per day.

    If you hit the "Report" button, just below the post, then type in "Spam", that will alert the staff to check & delete.
     
  3. Merle Nelson

    Merle Nelson Well-Known Member

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    Good to know. I always wonder if there is a way to help a bit.

    By the way thanks for your part in making the Forum so great.
     
  4. Mark Chisholm

    Mark Chisholm Administrator

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    Unfortunately these have all been real people typing answers and posts. You can't get them before they post, but we can erase them after. Wish it wasn't true but it is life.
     
  5. gmcttr

    gmcttr Well-Known Member

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    For attacks like tonight, you need to lower the 17 second wait so that it doesn't take so long to report them ALL.
     
  6. Stihlmadd

    Stihlmadd Well-Known Member

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    is there a bag limit?
     
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  7. treevet

    treevet Well-Known Member

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    can't you ban their (?) address so they cannot repeat from the same computer or router?
     
  8. GregManning

    GregManning Super Moderator Staff Member

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    It appears these are being entered manually.
    They change the name & address each time.
    The software can scan to check for previously used IP address(s).
    I'd guess that 95% of the time they are different for the same spam product(s).
     
  9. joezilla11

    joezilla11 Active Member

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    Can we flag the person vs each individual post
     
  10. Shawn

    Shawn Active Member

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    Awesome, thanks for the answer Greg. Glad to know theres a way for all of us to help point them out to yall and help manage them.
     
  11. Mark Chisholm

    Mark Chisholm Administrator

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    I'm not sure I follow?
     
  12. gmcttr

    gmcttr Well-Known Member

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    The system only allows one report in a given amount of time. Last night, after clicking "New Posts", I opened ~6 obvious spam posts in separate tabs. After reporting one and immediately trying to report the next one, the system will not allow it and notes that I have to wait 17 seconds before another can be reported and you have to click report again and retype "spam". Therefore it requires something in the neighborhood of two minutes to report 6 posts instead of ~ 30 seconds if there was not a time out.
     
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  13. Mark Chisholm

    Mark Chisholm Administrator

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    Interesting. I'll ask Claudio if this can be modified. Thanks for the help!
     
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  14. Todo10

    Todo10 Administrator Staff Member

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    Hi!

    Could you please try to report other posts in less than 17 seconds? Just to test if the change I made had an effect :)

    Thanks!
     
  15. gmcttr

    gmcttr Well-Known Member

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    I just made two TEST Reports in rapid succession and the system did not make me wait between them. Thanks.
     
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  16. GregManning

    GregManning Super Moderator Staff Member

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    I never had anything close to a 17 sec delay.
    Maybe a few seconds.
    If I hit the "New Posts" button, it reacted instantly.
    I'm going to delete the 2 gmcttr reports, just to clear the system.
     
  17. gmcttr

    gmcttr Well-Known Member

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    Just for the record, the delay was between 'reporting' multiple spam posts, not in the response time to clicking the New Posts button.
     
  18. GregManning

    GregManning Super Moderator Staff Member

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    I understood.
    My point was that hitting the "New Posts" actually & quickly also updated the "Reports".
    Just a thought.
     
  19. Stihlmadd

    Stihlmadd Well-Known Member

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    is it okay to bait them Boss?, probably should have asked you first though.
     
  20. GregManning

    GregManning Super Moderator Staff Member

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    Personally, I certainly would NOT have done that.

    Now they know they have made contact.

    That's why when we delete spam, it's just gone.
    We don't send a notification to the spammer.
     

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