Potential ramrod mini skid steer buyers beware

#21
Just giving an update on the ramrod skidsteer mess. In October I called my credit card company and got a full refund. As far as I'm concerned it shouldn't take 10 months to receive a machine. I am done dealing with ramrod and looking into boxer skidsteers. If anyone has experience with them i am open to hearing them. Thanks
 

New2trees

Active Member
#22
Glad to hear your credit card company took care of this for you...so sad how many "businesses" operate in this manner these days.
 
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colb

Well-Known Member
#23
Just giving an update on the ramrod skidsteer mess. In October I called my credit card company and got a full refund. As far as I'm concerned it shouldn't take 10 months to receive a machine. I am done dealing with ramrod and looking into boxer skidsteers. If anyone has experience with them i am open to hearing them. Thanks
I haven't heard anything about Boxer skid steers in a while. A few years ago they were under-spec'd with their hydraulic pumps, had great tip weights, and had tracks that could narrow to 36" access at the push of a button. Look into the ditch witch minis, and the branch manager BME loaders.
 
#24
I ordered a mini skidsteer from ramrod back in December, now it's the end of March. I have called them many times and left messages, apparently the phones that they have only take in calls, they never call you back. The customer service is horrible. When I bought the machine back in December I was told it would take about 2 weeks to get my machine. It is now coming up on 5 months, still nothing. This is very frustrating to say the least. The machines work great this will be the 5th ramrod I will own, if it ever gets here (considering I paid for it in full back in december). I'm pretty easy to deal with but this not the way to treat a repeat customer or any customer for that matter. I'm a business owner, if I treated customers like this I would be laughed out of town.
 
#25
I ordered a mini skidsteer from ramrod back in December, now it's the end of March. I have called them many times and left messages, apparently the phones that they have only take in calls, they never call you back. The customer service is horrible. When I bought the machine back in December I was told it would take about 2 weeks to get my machine. It is now coming up on 5 months, still nothing. This is very frustrating to say the least. The machines work great this will be the 5th ramrod I will own, if it ever gets here (considering I paid for it in full back in december). I'm pretty easy to deal with but this not the way to treat a repeat customer or any customer for that matter. I'm a business owner, if I treated customers like this I would be laughed out of town.
Did you ever get this mini? I am getting ready to buy one and the factory is insisting on full payment, since it is a propane conversion. Your story makes me worry.
 
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