I ordered a mini skidsteer from ramrod back in December, now it's the end of March. I have called them many times and left messages, apparently the phones that they have only take in calls, they never call you back. The customer service is horrible. When I bought the machine back in December I was told it would take about 2 weeks to get my machine. It is now coming up on 5 months, still nothing. This is very frustrating to say the least. The machines work great this will be the 5th ramrod I will own, if it ever gets here (considering I paid for it in full back in december). I'm pretty easy to deal with but this not the way to treat a repeat customer or any customer for that matter. I'm a business owner, if I treated customers like this I would be laughed out of town.